Solving Problems with Printing Quality
| Symptom | Cause | Solution | |
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| Nothing is | One or more of the | Remove the toner cartridge and check | |
| printed, or | toner cartridges are | for damage. If it is damaged, replace it. | |
| there are | defective. |
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| blank spots |
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| The printer driver is | Select the proper setting in the printer | ||
| on the | |||
| not set correctly. | driver to switch from transparencies to | ||
| printed page. | |||
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| plain paper. |
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| The media is moist | Adjust the humidity for media storage. |
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| from humidity. | Remove the moist media and replace it |
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| with new, dry media. |
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| The media set in the | Load the correct media in the printer. |
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| printer driver mis- |
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| matches the media |
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| loaded in the printer. |
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| The power source | Use a power source with the proper |
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| does not match the | specifications. |
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| printer specifications. |
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| Several sheets are | Remove the media from the tray and |
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| being fed at the same | check for static electricity. Fan plain |
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| time. | paper or other media (but not transpar- |
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| encies), and replace it in the tray. |
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| Media is not set prop- | Remove the media, tap it to straighten |
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| erly in the tray(s). | it out, return it to the tray, and realign |
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| the media guides. |
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| The printer is not | Put the printer on a flat, hard, level sur- |
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| level. | face not to exceed ±1° slant in any |
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| direction. |
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| Entire sheet | One or more of the | Remove the toner cartridge and check | |
| is printed in | toner cartridges are | for damage. If it is damaged, replace it. | |
| black or | defective. |
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| color. |
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112 | Solving Problems with Printing Quality |