Error Messages (Operator Call)

This message...

means...

do this...

 

 

 

COVER OPEN

Duplex cover is open.

Close the duplex cover.

DUPLEX

 

 

 

 

 

COVER OPEN

The printer’s front

Close the front cover.

FRONT

cover is open.

 

 

 

 

COVER OPEN

The printer’s right

Close the right side

SIDE

side cover is open.

cover.

 

 

 

COVER OPEN

The right side cover

Close the right side

TRAY X

of Tray X (Tray 2 or

cover of the tray.

 

3) is open.

 

DRAWER OPEN

The tray X is not

Insert the tray into the

TRAY X

installed, or not fully

media feed unit.

 

inserted into Tray X

 

 

(Tray 1, 2, or 3).

 

 

 

 

DUPLEX UNIT

Duplex printing was

Stop the print job and

NOT ATTACHED

specified with the

change the printer driver

 

printer driver, but the

setting. If necessary,

 

duplex option is not

install the duplex option.

 

installed.

 

 

 

 

ERROR

The printer has

Turn the printer off, and

MEMORY OVERFLOW

received more data

then, after a few sec-

 

than can be pro-

onds, turn it on again.

 

cessed with its inter-

Decrease the amount of

 

nal memory.

data to be printed (for

 

 

example, by decreasing

 

 

the resolution), and then

 

 

try printing again.

 

 

If that doesn’t solve the

 

 

problem, install an

 

 

optional memory mod-

 

 

ule.

 

 

 

ERROR

The amount of data to

Turn the printer off, and

VIDEO UNDERRUN

be printed exceeds

then, after a few sec-

 

the printer’s internal

onds, turn it on again.

 

data transmission

Decrease the amount of

 

speed.

data to be printed (for

 

 

example, by decreasing

 

 

the resolution), and then

 

 

try printing again.

 

 

 

Status, Error, and Service Messages

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