Symptom | Cause | Solution | |
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Printing | The printer is set to a | It takes more time to print with special | |
takes too | slow printing mode | media. When using regular paper, | |
much time. | (for example, thick | make sure that the media type is set | |
| stock or transpar- | properly in the driver. | |
| ency). |
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| The printer is set to | It takes time for printing to start in | |
| power saving mode. | power saving mode. If you do not want | |
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| to use this mode, disable it. | |
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| The job is very com- | Wait. No action needed. | |
| plex. |
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| The printer memory is | Add more memory. | |
| insufficient. |
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| A toner cartridge for a | Install a genuine KONICA MINOLTA | |
| different region or a | toner cartridge approved for your spe- | |
| cific printer. | ||
| cartridge is installed |
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| (NO GENUINE |
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| TONER X is dis- |
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| played in the mes- |
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| sage window). |
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Blank pages | One or more of the | Check the toner cartridges. The image | |
come out | toner cartridges are | will not be printed if the cartridges are | |
during print- | defective or empty. | empty. | |
ing. |
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The wrong media is | Check that the media type set in the | ||
| |||
| being used. | driver matches the media loaded in the | |
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| printer. | |
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Printer | The printer was in the | When in the menu structure, select | |
returned to | menu structure with- | your choice within 2 minutes. | |
READY | out a selection being |
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before the | made within two min- |
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menu was | utes. |
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changed. |
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Not all pages | The printer has the | Check your cable. | |
print. | wrong kind of cable, |
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| or the printer is not |
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| configured for the |
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| correct cable and |
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| port. |
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| The Cancel key was | Make sure no one pressed the Cancel | |
| pressed. | key while your job was printing. | |
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Solving Other Problems | 109 |