Kyocera E4000 System problems, Problem, Possible causes, Possible solution, Questions & Answers

		Questions & Answers			63
Problem	Possible causes	Possible solution
System problems
Phone is not	Conflict created due to	First, try power cycling the phone (turn OFF then
responding.	downloaded software	ON). If phone is still not responding, try removing
	application.	and replacing the battery. If neither of the two
		steps above correct the problem, you must "cold
		boot" the phone. Note that performing this
		procedure will remove all data, programs and
		settings including contacts that you have added to
		the phone. After completing this you will have to
		proceed with the start up procedure again. See
		"First time startup" on page 15.
		Cold boot procedure: first, remove then replace
		the battery. With the phone off, simultaneously
		hold down	,	and	until the
		reinitialization screen appears. Select Yes to
		complete the cold boot procedure.
	Use of non-approved SIM card. Take the SIM card to your service provider for
		replacement.
	Use of non-approved microSD	Check with your service provider for approved
	card.	cards.
	Too many software	First, try power cycling the phone (turn OFF then
	applications running.	ON). If phone is still not responding, try removing
		and replacing the battery. It is a good practice to
		keep the number of applications running at one
		time to a minimum.
Battery will not	The battery or battery charger is	Contact the dealer.
charge.	damaged.
	The phone's temperature is	Adjust the battery charging environment to avoid
	below 0 °C or higher than 45 °C.	extremes of temperature.
	Poor contact between the	Check all connectors to make sure all connections
	battery and charger.	have been properly made.