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| Chapter 5 Troubleshooting |
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| Printed Results | Corrective Action |
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| Dirt on the top edge or back of the paper | Check the transfer roller. |
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| Lift the process unit out of the printer and check whether the |
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| transfer roller is dirty. If so, print several pages to eliminate |
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| the dirt. |
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| Check the registration roller. |
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| Lift the process unit out of the printer and check whether the |
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| registration roller is soiled with toner. If so, wipe it clean using |
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| the supplied cleaning cloth. |
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| Characters out of position. | Check the file or program. |
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| See if the problem is caused by an error with PRESCRIBE IIe |
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| commands. If the problem occurs only with a specific file or |
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| program, the most likely cause is an error in a parameter to a |
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| command or command syntax. |
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