Troubleshooting

4 Troubleshooting

Consult the table below to find basic solutions for problems you may encounter with

COMMAND CENTER.

Symptom

Check Items

Corrective Action

Reference

I can’t access

Is the power turned on

COMMAND

to this machine?

CENTER.

 

Turn the power on to

Operation

this machine, wait until

Guide

it is a ready state, and

 

try to access

 

COMMAND CENTER.

 

Is the network cable

Connect the network

Operation

properly connected?

cable properly.

Guide

 

 

 

Are the network

Perform the network

-

settings that are made

settings from the

 

in this machine

operation panel.

 

correct?

Contact your network

 

 

administrator for the

 

 

appropriate settings.

 

 

 

 

Is the IP address for

Enter the correct IP

-

this machine entered

address. Check this

 

correctly?

machine IP address

 

 

with your network

 

 

administrator.

 

Are the LAN settings that are made in Web browser correct?

Check the settings

-

made in Web browser.

 

Refer to the Help

 

function in your

 

browser.

 

 

Has the administrator

Access COMMAND

page 35

 

set up an IP Filter

CENTER from an

 

 

function?

approved IP address.

 

 

 

 

 

 

Is HTTP Security on

When HTTP Security is

page 46

 

the Advanced >

set to Secure (HTTPS),

 

 

Security > Secure

specify a URL that

 

 

Protocol page set to

begins with https://. You

 

 

Secure (HTTPS)?

cannot access

 

 

 

COMMAND CENTER

 

 

 

with an http:// URL.

 

 

 

 

 

 

Does the version of

Use a browser

page 1

 

your browser

application that

 

 

application support

supports COMMAND

 

 

operation using

CENTER.

 

 

COMMAND

 

 

 

CENTER?

 

 

 

 

 

 

50

KYOCERA COMMAND CENTER

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Image 54
Kyocera Multifunctional Printer manual Symptom Check Items Corrective Action, Advanced Set to Secure Https Security Secure