LaCie 2 user manual Troubleshooting, LaCie Technical Support Contacts

LaCie Network Space 2 • DESIGN BY NEIL POULTON	Table of Contents
User Manual	page 2

4.10. Dashboard: Eco Management	44
4.10.1. Wake on LAN	45
4.11. Dashboard: Support	46
4.11.1. Email Notification Events	47
4.12. Dashboard: Download	48
4.12.1. Download Page Settings	48
4.13. Dashboard: Copy	49
4.13.1. Creating a Backup Job	49
4.13.2. Auto Import of the USB Device	49
4.14. Dashboard: Front USB Port	50
4.14.1. Connecting an External Hard Disk	51
4.15. Update Product Software	52
4.15.1. Method 1: Auto-Update	52
4.15.2. Method 2: Update with LaCie Network Assistant Software	53
4.16. Reset to Factory	54

5. Troubleshooting			55
5.1.	Software Updates		55
5.2.	System Log		55
5.3.	Manual Updates		55
5.4. Troubleshooting the Network Connection			56
5.5. Troubleshooting the USB Connection			58
	5.5.1.	Mac Users	58
	5.5.2.	Windows Users	60
5.6. Troubleshooting the Multimedia Server			62
	5.6.1.	Windows Media Player	62
	5.6.2.	iTunes	62
	5.6.3.	Xbox/PS3	62

6.	Contacting Customer Support	63
	6.1. LaCie Technical Support Contacts	64
7.	Warranty Information	65