LaCie Network Space 2 • DESIGN BY NEIL POULTON

Troubleshooting

User Manual

page 56

 

 

5.4. Troubleshooting the Network Connection

Problem

Question

Solution

The USB drive/key or USB

Is the Network Space 2 connected to

Devices connected to the USB expansion port (hard drive or

printer connected to the USB

your computer via USB?

printer) are automatically unmounted when you connect the

expansion port is not recog-

 

Network Space 2 to a computer via USB. To make the external

nized.

 

hard drive or printer accessible, disconnect the Network Space

 

 

2 from your computer and connect it to the network using the

 

 

Ethernet cable.

I connected a USB drive to

Is the USB drive formatted in MS-DOS

Reformat the drive in a different file format.

the USB expansion port, but

(FAT32) and is its capacity more than

 

the drive does not mount and

500 GB?

 

is not listed in LaCie Network

 

 

Assistant.

 

 

The Network Space 2 is not

Does your computer’s configuration

Check section 1.1. Minimum System Requirements for more in-

recognized by the computer.

meet the minimum system require-

formation.

 

ments?

 

 

Is the system’s power supply connected

Make sure that the power supply is properly connected (see sec-

 

and is the LED on the front of the drive

tion 2.2. STEP 2: Connect the Ethernet Cable for details); that

 

on?

the system has been powered on pushing the power button; and

 

 

that the outlet the power supply is connected to is powered on

 

 

or has a sufficient supply of power.

 

Is the LED on the front of the device

If the LED is flickering or will not turn on, the power supply

 

flickering for an inordinate period of

may be defective. Please contact your LaCie reseller or LaCie

 

time?

Customer Support.

 

Did you follow the correct installation

Review the installation steps (2. Connecting to a Network).

 

steps?

 

 

Are both ends of the Ethernet cable

Disconnect the Ethernet cable, wait 10 seconds and then

 

firmly connected?

reconnect.

 

 

Ensure that the interface connectors are properly aligned. The

 

 

Ethernet cable can only be inserted one way. Make sure it is

 

 

correctly oriented.

 

 

Check that the Ethernet connectors are straight and fully seated

 

 

in the Ethernet ports.

 

 

Make sure that you use the Ethernet cord provided in the LaCie

 

 

Network Space 2 box.

continued on the next page >>

Page 56
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LaCie 2 user manual Troubleshooting the Network Connection, Problem Question Solution