User Error Message Table
Primary User Error Message Table
When a user error message occurs the printer stops printing and one or two operator panel LEDs are on solid or blinking until the printer is powered off. Locate the printer’s LED Status in the following table and take the indicated action.
User Error Message | LED Status | Action |
|
|
|
Paper Jam | Paper Jam on solid | Open cover and clear |
|
| any paper jams. Close |
|
| the top cover. If the |
|
| error message is still |
|
| present, go to |
|
| the“Paper Feed |
|
| Service Check” on |
|
| page |
|
|
|
Load Manual Paper/ | Load Paper blinks and | Load media into the |
Envelope | Press Button on solid | manual slot and push |
|
| the operator panel |
|
| button to resume |
|
| printing one sheet or |
|
| do an operator panel |
|
| reset by pressing and |
|
| holding the operator |
|
| panel button for more |
|
| than three seconds. |
|
|
|
Load Paper/Load | Load Paper on solid | Load media in the |
Envelope | and Press Button on | appropriate paper tray |
| solid | and push the operator |
|
| panel button to |
|
| resume printing or do |
|
| an operator panel |
|
| reset by pressing and |
|
| holding the operator |
|
| panel button for more |
|
| than three seconds. |
|
|
|
Top Cover Open | Error on solid | Close the top cover. If |
|
| the error LED remains |
|
| on solid and POST |
|
| does not continue, go |
|
| to the “Cover Open |
|
| Switch Service |
|
| Check” on page |
|
|
|
