Symptom | Action |
|
|
Blank page | Go to “Blank page” on page |
|
|
Black page | Go to “Black page” on page |
|
|
Heavy background | Go to “Heavy background” on |
| page |
|
|
Light print | Go to “Light print” on page |
|
|
White or black lines or bands | Go to “White or black lines or bands” |
| on page |
|
|
Toner on back of page | Go to “Toner on back of page” on |
| page |
|
|
Incorrect characters print | Go to “Incorrect characters print” on |
| page |
|
|
Paper jams | Go to “Paper Feed Service Check” |
| on page |
|
|
Main Motor noisy or does not | Go to “Main Motor Service Check” |
move | on page |
|
|
Paper never picks | Go to “Paper never picks” on |
| page |
|
|
Paper feeds continuously | Go to “Paper picks during POST |
| and/or continuously” on page |
|
|
Paper skew | Go to “Paper Feed Service Check” |
| on page |
|
|
Printer not communicating with | Go to “Parallel Port Service Check” |
host | on page |
|
|
Paper wrinkled or bent | Go to “Paper "trees", wrinkles, |
| stacks poorly or curls” on page |
|
|
Top cover will not close | Go to “Cover Open Switch Service |
| Check” on page |
|
|
Operator panel button does not | Go to “Operator Panel Button |
respond | Service Check” on page |
|
|
Operator panel LEDs do not light | Go to “Operator Panel Service |
or very dim | Check” on page |
|
|
Diagnostic Information