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Lexmark manual OptraTM E310/E312, •Table of Contents •Start Diagnostics, 4044-XXX

Models: 4044-XXX E310

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OptraTM E310/E312

4044-XXX

•Table of Contents

•Start Diagnostics

•Safety and Notices

•Trademarks

• Index

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

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Contents

•Table of Contents •Start Diagnostics OptraTM E310/E312•Safety and Notices •Trademarks • Index 4044-XXXEdition: May 4044-XXX4044-XXX Table of Contents4044-XXX ivService ManualLaser Notice Notices and Safety Information4044-XXX 4044-XXX Laser Advisory Label4044-XXX Class 1 Laser Statement LabelAvis relatif à l’utilisation de laser Laserviii 4044-XXXAvisos sobre el lá ser Avvertenze sui prodotti laser4044-XXX Laserinformatie Declaraçã o sobre Laser4044-XXX Huomautus laserlaitteesta Lasermeddelelse4044-XXX Laser-melding Laser-notis4044-XXX xiii Avís sobre el Là ser4044-XXX 4044-XXX Japanese Laser Notice Chinese Laser Notice4044-XXX Korean Laser Notice Safety InformationNorme di sicurezza Consignes de Sé curité4044-XXX Pautas de Seguridad Sicherheitshinweisexvii 4044-XXXInformació de Seguretat Informaçõ es de Seguranç axviii 4044-XXXKorean Safety Information Chinese Safety Information4044-XXX 4044-XXX Options 1. General Information4044-XXX 4044-XXX AcronymsStart 2. Diagnostic Information4044-XXX Primary Service Error Codes Service Error Codes4044-XXX Blinking Operator Panel LED 4044-XXXAction Mirror Motor Failure4044-XXX 2-4 Service ManualBlinking Operator Panel LED Action4044-XXX Secondary Service Error Codes Primary User Error Message Table User Error Message TableUser Error Message 4044-XXX4044-XXX User Error MessageLED Status Action2-8 Service Manual 4044-XXX Secondary User Error Message TableUser Error Message LED Status4044-XXX Power-OnSelf Test POSTPOST Symptom Table Symptom TablesBase Printer Symptom Table Symptom4044-XXX SymptomAction Blank pageCooling Fan Service Check Service Checks4044-XXX Diagnostic Information Cover Open Switch Service Check4044-XXX Action4044-XXX Dead Machine Service CheckAction 4044-XXXModel E310 4044-XXX 2-16 Service ManualAction Cold Fuser Service Check Fuser Service Check4044-XXX 2-18 Service Manual 4044-XXX The fuser lamp does lightAction Action 4044-XXX The fuser lamp does not light4044-XXX 2-20 Service ManualAction 4044-XXX Hot Fuser Service Check Main Motor Service CheckAction Action4044-XXX 2-22 Service ManualAction Diagnostic Information Operator Panel Service Check4044-XXX Run POST and check each LED for proper operationPaper Feed Service Check Operator Panel Button Service CheckPaper Jam error indication during POST 4044-XXXPaper picks but stops about an inch down the page Paper picks during POST and/or continuously4044-XXX Action4044-XXX 2-26 Service ManualAction Action 4044-XXX Paper never picksAction Paper trees, wrinkles, stacks poorly or curls Print Quality Service CheckBlank page 4044-XXXDiagnostic Information 4044-XXX Black pageAction 2-30 Service Manual 4044-XXX Heavy backgroundAction 4044-XXX 2-32 Service Manual 4044-XXX Periodic irregularity down pageAction Light print 4044-XXX Poor fusing of imageAction ActionToner on back of page 4044-XXX White or black lines or bandsIncorrect characters print Action4044-XXX Parallel Port Service Check4044-XXX 2-36 Service ManualDiagnostic Test 3. Diagnostic AidsMemory Test 4044-XXX4044-XXX Print Quality TestConfiguration Mode User Mode Print Test4044-XXX 4044-XXX Configuration Mode Operator Panel OverlaysFirst pass - LED on solid overlay 4044-XXXParallel Port 4044-XXX Configuration Mode SettingsParallel NPA PPDS Parallel Protocol4044-XXX CRLF/LFCR Parallel Mode4044-XXX Parallel Mode Parallel Strobe4044-XXX 4044-XXX USB Port4044-XXX USB NPA Hex Trace4044-XXX Restoring Factory Defaults4044-XXX Engine Clean CyclePrinter Operation Toggle Demo/Normal Mode4044-XXX Diagnostic Aids Paper Path4044-XXX 4044-XXX 3-16 Service ManualHandling ESD-SensitiveParts 4. Repair Information4044-XXX Screw Identification Table Removal ProceduresCovers Front Cover and Face Up Cover2. Remove the face up cover 4044-XXX3. Open the front cover Repair Information4044-XXX 4-4 Service Manual2.Remove the front cover and face up cover 4044-XXX Rear and Top Cover3.Remove the two screws and remove the top cover Repair Information4044-XXX Side Covers 4044-XXX Frame Assembly1.Remove all covers 2.Remove the HVPS 3.Remove the two screws and remove the solenoid2.Remove the wire cover mounting screw A Fuser Assembly4.Unplug the connector from the engine/LVPS board 4-8 Service ManualRepair Information 4044-XXX4-10 Service Manual HVPS4044-XXX 1.Remove all coversRepair Information 4044-XXX4-12 Service Manual Interconnect Board model E3104044-XXX 1.Remove the LVPS3.Remove the SIMM access panel Engine/LVPS Board model E3104044-XXX 1.Turn the printer upside down4044-XXX 4-14 Service Manual3.Remove the SIMM access panel Engine/LVPS Board model E3124044-XXX 1.Turn the printer upside down4044-XXX 4-16 Service Manual4.Remove the five screws securing the LVPS shield 7.Disconnect all the cables from the engine board4044-XXX Main Drive Assembly1.Remove all covers Repair Information2.Remove the high voltage power supply Pick Roll Assembly4-18 Service Manual 4044-XXX4044-XXX 7.Lift the pick roll assembly from the printer5.Remove the upper frame 6.Remove the pick up roller gear and clutch2.Unplug all the connectors from the printhead Printhead Assembly4-20 Service Manual 4044-XXX4044-XXX Transfer Roll1.Remove the front cover and face up cover 4.Lift the transfer roll from the printer4044-XXX 4-22 Service ManualController Board model E310/E312 5. Connector LocationsConnector SignalConnector 5-2 Service ManualSignal 4044-XXX4044-XXX Connector LocationsSignal ConnectorEngine/LVPS Board model E310 4044-XXXSignal Connector4044-XXX Pin NoConnector 5-6 Service ManualSignal 4044-XXXSignal Connector4044-XXX Pin No4044-XXX 5-8 Service ManualConnector Engine Board model E312Signal 4044-XXXConnector 5-10 Service ManualSignal 4044-XXXSignal Connector4044-XXX Pin NoConnector 5-12 Service ManualSignal 4044-XXX4044-XXX Connector LocationsConnector LVPS model E312Signal 4044-XXX4044-XXX Connector LocationsConnector High Voltage Power Supply model E310Signal 4044-XXXSignal ConnectorCN2 Cover Open Switch 4044-XXXConnector High Voltage Power Supply model E312Signal 4044-XXXConnector Connector LocationsSignal 4044-XXX4044-XXX 5-20 Service ManualSignal ConnectorInterconnect Board model E310 4044-XXXConnector 5-22 Service ManualSignal 4044-XXX4044-XXX Connector Locations4044-XXX 5-24 Service Manual6. Parts Catalog How To Use This Parts Catalog4044-XXX 6-2 Service Manual Assembly 1: Covers4044-XXX Part 4044-XXXUnits Description6-4 Service Manual Assembly 1: Covers continued4044-XXX Part 4044-XXXUnits Description6-6 Service Manual Assembly 2: Frame4044-XXX Part 4044-XXXUnits Description6-8 Service Manual Assembly 2: Frame continued4044-XXX Part 4044-XXXUnits Description6-10 Service Manual Assembly 3: Fuser4044-XXX Part 4044-XXXUnits Description6-12 Service Manual Assembly 3: Fuser continued4044-XXX Part 4044-XXXUnits Description6-14 Service Manual Assembly 4: Main Drive4044-XXX Part 4044-XXXUnits Description6-16 Service Manual Assembly 5: Paper Feed4044-XXX Part 4044-XXXUnits Description6-18 Service Manual Assembly 5: Paper Feed continued4044-XXX Part 4044-XXXUnits Description6-20 Service Manual Assembly 6: Electronics model E3104044-XXX Part 4044-XXXUnits Description6-22 Service Manual Assembly 6: Electronics model E310 continued4044-XXX Part 4044-XXXUnits Description6-24 Service Manual Assembly 6: Electronics model E3124044-XXX Part 4044-XXXUnits Description4044-XXX Assembly 7: OptionsPart Units4044-XXX Assembly 8: MiscellaneousPart Units4044-XXX 6-28 Service ManualIndex I-2 Service Manual Part Numbers4044-XXX 6-19 4044-XXX4044-XXX I-4 Service Manual12G1926 12G1927 12G1929 12G1930 12G1931 12G1932 12G1933 12G1934 12G1935 12G1936 12G1937 12G1938Reader Comment Form BUSINESS REPLY MAIL