Paper picks during POST and/or continuously
FRU | Action |
|
|
Models E310 & E312 | Check the pick roller clutch for wear. |
Pick Roller Clutch | The solenoid interacts with the |
Solenoid | clutch controlling motion of the pick |
| roller. If the cam surface of the pick |
| roller clutch assembly is worn, the |
| solenoid may not stop the pick roller |
| from rotating. Replace the pick roller |
| clutch assembly if necessary. Make |
| sure the spring on the solenoid is |
| properly installed. If the spring is |
| improperly installed or missing, the |
| pick roller will continuously pick |
| paper. |
|
|
Paper picks but stops about an inch down the page
FRU | Action |
|
|
Models E310 & E312 | Check for correct position of roller |
Roller Guides | guides on pick roller assembly. |
|
|
Paper picks but stops half way through the printer
FRU | Action |
|
|
Model E310 | Make sure the input paper feed |
Input Paper Feed Sensor | sensor is working properly. Check for |
Interconnect Board | a broken or stuck flag on the input |
| paper feed sensor. Check to make |
| sure the cable is seated on the |
| CN401 connector on the |
| interconnect board. Disconnect the |
| cable and check for the following |
| voltages: |
| |
| |
| If these voltages are not correct, |
| replace the interconnect board. If |
| correct, replace the input paper feed |
| sensor. |
|
|
Diagnostic Information