Lifescan Diabetes Management Software v2.3.1 instruction

OneTouch® Diabetes Management Software v2.3.1 User Manual	161


Table of Contents Index	W Previous Next X

Problems and Solutions

If you see these error	You can do the following:
messages on the screen:

“The meter is not	1.	Verify that the device is a OneTouch® Meter, or check
responding. Check the		the Owner's Booklet for that device to see if it is
cable/adapter connections.”		supported by OneTouch® DMS.
or	2.	Make sure the meter is turned ON or OFF as specified in
“Error-Could not find any		of the User Manual.
“Error-Could not find any		Make sure the OneTouch™ Interface Cable (or other
meter on the serial port.”	3.	Make sure the OneTouch™ Interface Cable (or other
		cable for non-OneTouch® branded devices) is securely
		attached to the meter data port and the PC.
	4.	If the meter also requires an adapter, make sure the
		adapter is inserted correctly into the meter and is
		securely attached to the OneTouch™ Interface Cable.
	5.	Make sure you have selected the correct COM port
		(or the Autosearch) option on the Preferences screen.
	6.	Make sure the cable is connected to a 9-pin or 25-pin
		serial port, or a USB port.
	7.	If you are using a OneTouch™ USB Interface Cable,
		make sure you have installed the Cable software driver
		that was provided in the Cable packaging. The driver
		is also available on www.lifescan.com.
	8.	Make sure the port you are connecting to is not being
		used by an internal modem or any device software.
	9.	If you have a OneTouch® II Meter, make sure the
		Diabetes Management Setting is RS-232 and the
		baud rate is set to 9600. Refer to the OneTouch® II
		Owner's Booklet for more information.

Table of Contents Index

W Previous Next X

161

Image 161

Lifescan Diabetes Management Software v2.3.1 manual Problems and Solutions, If you see these error You can do the following

Contents

Link to the Table of Contents Table of Contents Part 3 Diabetes Management Part 4 OneTouch DMS Database Management 137 Part 5 Appendices 146 Part 1 Before You Begin Welcome Table of Contents Index Meter Family Meters About This Manual When you see this You can do thisTransfer meter readings, manage data, Generate Reports Searching for keywords or phrases Paging through documents Package Contents Meter Meter Adapter What You Need To Get Started Table of Contents Index Features that were eliminated Features that were addedGetting Technical Support Changes to the Software If you do this with your You can do this Mouse and keyboard Navigating OneTouch DMSKeyboard and Mouse Pointer Conventions OneTouch DMS Button Behavior When you click on this You can do this OneTouch DMS database. The record will be OneTouch DMS Button Behavior Restore the settings to the default values Cancel any data entries from the current screenRestore one or more archived data records to This button lets you make content changes on several OneTouch DMS Links Part 2 Getting Started Installing OneTouch DMS v2.3.1 on Your PC To install OneTouch DMS To connect to a database Country Selection Table of Contents Index If you You want to You should do this Uninstalling OneTouch DMS v2.3.1 from your PC If you You can do this Starting Up OneTouch DMSClick on Start\Programs\OneTouch Software\OneTouch Software Create patient profiles, and modify meter SetupSettings Quick Reference Guide Customizing OneTouch DMS for Personal UseFollowing links appear under the 4 icons When you see this You can do this Patient Setup General Tab Patient Data Entry Fields Unknown is the default setting. You can also selectNames, Date of Birth, Gender, ID Number, Doctor Diabetes Educator Names, and Insurance Carrier Target Ranges Range limit. If you are using Personal Settings, you canType 2 Diabetes Any other Diabetes Type Schedule Tab Table of Contents Index One ends To set meal slot times Table of Contents Index Are automatically assigned time slots. If you decide Using comments/events to assign meter readings to time slots Medications Tab If you see this You can do this Regimen Tab Active/Regimen List Default DateThat Regimen in the list to the left Date Effective By clicking on Other and entering a name Complications Tab Find a Patient Tab Preferences If you know the correct COM port, uncheck Autosearch is the default settingAutosearch and select the port COM1-COM256 Mouse or internal modem is usually connected to On the down arrow in the Unit of Measure field Purposes. The units setting on the meter will notMenu. The unit of measure selected here will be If the meter is set to mmol/L units, and you select Important Information about Units of Measure Displaying Units of Measure Table of Contents Index Plasma or whole blood, depending on Report Options Tab If you want to do this Then do thisTest result on the meter display. Then set Select Favorite Report Default Date Range Data transfer Testing order withinSort glucose results American Diabetes Association For mg/dL locales Global Targets TabFor mmol/L locales Canadian Diabetes Association Table of Contents Index Table of Contents Index Hypoglycemic Tab Mmol/L when using whole blood values Threshold settings is provided70 mg/dL 3.9 mmol/L when using plasma values, 63 mg/dL 3.5 mmol/L when using whole blood values Modify Meter Settings Clock Tab Match the meter clock time with the PC clock time Date and Time fields that appear when this optionSet the date and time of the meter clock so that its Different from the time of the PC clock General Tab Beep LanguageTo a message Cholesterol Units Schedule Tab After breakfast Insulin Tab Oral Meds Tab Already available with the meter Existing MedicationsTypes. This will make it easier to enter and record Medication doses in the meter memory Targets & Hypoglycemic Tab Part 3 Diabetes Management Download Meter Readings Connecting a Meter to Your PC If you are connecting one of these meters Transferring Meter Readings Assigning Meter Readings to the Database Table of Contents Index Table of Contents Index Clear Meter Readings You should do this Completing the Clear Meter Readings Process General Report Information View and Manage Reports and Data Records Table of Contents Index Viewing Additional Data Using ToolTips the hover-over feature when viewing Reports Report Header Statistics Panel When you see this It means this Statistics Panel Footnotes Printing Reports Colors and Shading in ReportsViewing Reports Logbook Report Choose Your Report Table of Contents Index Assigning Data to a Meal Slot Sorting DataModifying Data Glucose Readings Carb Data Insulin DataExercise Data Health Notes Data Day View screen of the Logbook Report Table of Contents Index Glucose Trend Report Pie Chart Report Summary Report Standard Day Report Insulin Report Health Checks Report Table of Contents Index Previous Next 105 Average Readings Report Exception Report Table of Contents Index Previous Next 108 Source of Insulin Data Displayed in the Data List Report Data List ReportTransferred from a meter Added manually in OneTouch DMS Table of Contents Index Previous Next 110 Histogram Report To print any Report Printing, Faxing and E-Mailing OneTouch DMS Reports If you see this Information is Comments To fax any Report To e-mail any Report Modify Data Records Edit, Omit, Restore, and Delete If the data record Then you can edit these data values Editing RecordsComments tagged to the record You may not edit any other data values Deleting Records Omitting RecordsRestoring Records Manually Enter Data Table of Contents Index Previous Next 119 Manual Entry-A screen. Click on any On the Home ScreenExercise, and Food to enter data To the Manual Entry-B screen Table of Contents Index Previous Next 121 Glucose Tab Glucose reading that is manually added Type Must enter a value or click on High in the check boxUnit increments for mmol/L Your own words Glucose CommentsClick on any pre-defined Glucose Comment that applies Illness Desired hour and minute That appear. Then click on the up/down arrows until you find Patient Setup screen where you can add new Insulin Patient Setup screen. If you want to add a newInjection/Bolus/Pump Insulin type to the menu list, click on the Add Insulin Table of Contents Index Previous Next 127 Comments Medications Exercise Tab There are no default values Default valuesModify the Date in the field by directly entering Desired date. Or you can click on the down Food Tab Time when you had a drink Are no default valuesChange the day, month, and year Time, or by clicking on the hour or minute values Health Records Tab HbA1c Specify HbA1c A1c test result as follows Actual value Weight records. You may enter values for heightResult type choices are Normal Specify 1000 25.9 in mmol/L To 25.9 mmol/L orFor LDL An actual value between 0 and 500 mg/dL Part 4 OneTouch DMS Database Management Archiving/Retrieving Data Records Delete Readings After Archive Archive Tab Retrieve Tab Name. You may also use the Browse function to help Name of the file with the directory path as the first partLocate a file or directory Click on the Examine File button to display the patient Export Tab Exporting/Importing Data Records Patient at a time Import Tab Records for only one patient at a time Backing Up DataField. Select the desired patient. You may import data Appendix B Appendix aAppendix C Appendix D Print Options Appendix a Menu Bar and Tool Bar CommandsMenu Bar Commands New patient to the database in this Tab Add display the General Tab of the Patient SetupPatient Name. You can delete a patient from Database in this Tab Choose Your Report Display any of the following screens Screen. You can add new Food Records to Database in this Tab Glucose display the Glucose Tab of the Manual File format, where it may be used with other PC Archived data may be restored to the databaseScreen. You can customize the OneTouch DMS Environment in this Tab, including When you click You can do this On this Tool Bar Commands Appendix B Glossary Table of Contents Index Previous Next 154 Table of Contents Index Previous Next 155 Table of Contents Index Previous Next 156 Table of Contents Index Previous Next 157 Table of Contents Index Previous Next 158 Table of Contents Index Previous Next 159 Appendix C Troubleshooting If you see these error You can do the following Problems and Solutions Again Set the meter to the correct date and time Meter. This feature is not available if you haveFuture Country Telephone Mail Appendix D Technical Support Contact NumbersOneTouch DMS Support TopicPage Number Appendix E Index Conversion from Whole Blood to Plasma Values Table of Contents Index Previous Next 166 Table of Contents Index Previous Next 167 Table of Contents Index Previous Next 168 Table of Contents Index Previous Next 169 Preferences Screen, Global Target Settings Table of Contents Index Previous Next 171 Table of Contents Index Previous Next 172 Table of Contents Index Previous 173