Maintenance

4.0Scope

Maintenance includes a troubleshooting guide of symptoms and possible solutions, hot swapping the Power Module and Battery Module, and testing scenarios.

4.1Troubleshooting

If any of LEDs 17 or 18 is on, there is an operating anomaly or an alarm.

Use "scroll up" or "scroll down" function button to reset the audible alarm. Table 4-1: Troubleshooting not requiring MGE after-sales support.

Symptoms

Indication

Correction

LED

17 is on, and Bypass AC

AC source is not connected

Rewire correctly to the Normal AC

source is present

to the correct terminals.

source.

the LCD display shows

 

 

BAD CONNECTION

 

 

REWIRE AC NORMAL

 

 

LED

17 is on,

Load supplied by Bypass AC source.

Push the ON button for more than 3

the LCD display shows:

 

seconds.

LOAD LEVEL

 

 

XX kW / XX KVA

 

 

LED

17 is on, and Bypass AC

UPS overload

Check if any device is shorted or

source is present

 

failed.

the LCD display shows:

 

 

THERMAL OVERLOAD

 

 

1XX%

 

 

 

 

 

 

 

LED 18 is on, the LCD

Short circuit conditions on output

display shows:

devices.

CURRENT OVERLOAD

 

Check if any load has shorted or failed.

LED 15 is on,

180° degree phase shift between

but the LCD display shows:

bypass and normal AC source.

BYPASS REVERSE

 

REWIRE BYPASS

 

Check if Bypass source is correctly wired

(in case of upstream transformer use).

Audible alarm is on,

Input/Output box not

Check if the Input/Output box

the LCD display shows:

installed correctly.

is correctly installed. See section 2.7.

I/O BOX REMOVED

 

Check for correct I/O Box.

 

 

 

86-86000-00 B00

Maintenance

4 — 1

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MGE UPS Systems EX-5, EX-7, EX-11RT manual Troubleshooting, Symptoms Indication Correction