Troubleshooting | Micron Technology Transport LT guide

Troubleshooting

Operating Problems

Chapter 13 - Troubleshooting

Operating Problems

If you ever have difficulty running your computer, consult the following sections for advice on how to handle system problems.

If this section does not help you resolve the problem, contact micronpc.com Technical Support at 1-888-FIX-MYPC (1-888-349-6972).

The computer does nothing when you turn it on.

Check the battery charge - it may be low. Connect the power cord to get power and recharge the battery. Try turning on the computer again.

Nothing appears on the LCD panel when you turn on the computer.

Adjust the brightness on a TFT LCD. If you are using an external monitor press [Fn+F5] to return to the LCD panel.

Nothing appears on the external monitor when you switch the display to it.

Check all monitor connections to verify it is connected properly. Check the monitor’s power cord to insure it is connected to an AC wall outlet. Check the brightness and contrast controls on the monitor. If the program appear on the LCD panel instead of the external monitor, press [Fn+F5] to switch to the monitor. Try turning the monitor off and on again.

The external monitor displays flashes or waves.

Check the cables between the monitor and the computer to make sure they are properly installed and connected.

Some of the letter keys type numbers instead of the indicated letters.

The numeric keypad on the keyboard may be active. Check to see if the NumLock light is on. To return the keypad keys to typing letters, press [NumLock].

Battery power seems to run out faster than expected.

If you are running the computer from the battery rather than the power cord, make sure that you set the Idle Mode field in System Setup to On. This setting enables the microprocessor and the hard drive to slow down when the computer is not busy.

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Micron Technology Transport LT warranty Troubleshooting Operating Problems

Contents

User’s Guide Copyright Notice TransPort LT User’s GuideCopyright Notice BGJ This page intentionally left blank Table of Contents Drive Image System Requirements 161 149155 159 This page intentionally left blank Areas Covered WelcomePurpose Further Reading Welcome Areas Covered Special Text WarrantyManual Conventions Manual Comments This page intentionally left blank Unpacking the TransPort Getting StartedGetting Started Unpacking the TransPort LT Address Personal InventorySystem Information Getting Started Personal Inventory Getting Started Heat, Cold, Humidity, and Glare This page intentionally left blank Getting Started Operating Environment Operating Environment This page intentionally left blank Introducing Your TransPort LT TransPort LT Features TransPort LT FeaturesIntroducing Your TransPort LT Bottom View of Computer Connecting the AC Adapter Using Your Computer for the First Time Turning on the TransPort LT Turning On the Computer’s Power Understanding Post Turning Off Your Computer Adjusting the LCD DisplayAPM Mode Introducing Your TransPort LT Adjusting the LCD Display Introducing Your TransPort LT Tips for Using Your Computer Tips for Using Your ComputerClick Shut Down Introducing Your TransPort LT Traveling with Your Computer Traveling with Your Computer Introducing Your TransPort LT Handling Spills Introducing Your TransPort LT Using the Keyboard Fn Key Function Combination Using the Embedded Numeric KeypadUsing Special Function Keys Introducing Your TransPort LT Using the Keyboard Using the Touchpad Using the Touchpad Mouse Action How To Reading the System Status Lights Describes the meaning of the lights System Status Lights Introducing Your TransPort LT Connecting Peripheral Devices Connecting Peripheral Devices IconConnector Using the Flex-Bay Using the SmartBay Utility To Install a Device in the Flex-BayTo Remove a Device from the Flex- Bay To insert a device Open the SmartBay Hotswap Utility Using the Floppy DriveIntroducing Your TransPort LT Using the Floppy Drive To start the SmartBay utility Inserting a Floppy Disk Using the CD-ROM Drive Using the CD-ROM Drive To play an audio compact disc Introducing Your TransPort LT Using the Hard Drive Using the Hard DriveTo remove the CD Removing the Hard Drive Removing the Hard Drive Introducing Your TransPort LT Using the Battery Using the BatteryInstalling a Hard Drive Charging the Battery Removing the Battery Safely Using the Battery Orientation so that the battery fits in its slot properly Installing the BatteryMonitoring the Battery Charge Introducing Your TransPort LT Using the Battery Condition Action to Take Battery WarningsSet options under Battery Status and Alarm Settings Doesn’t dee Click Control Panel Using the ModemPrecautions Before Use Introducing Your TransPort LT Using the Modem Modem Properties Dialog Box Description of 56K Data communications Modem Specifications Modem Commands Installing the Modem Driver in Windows 95/98 On the server Using AT commandsDepending on the server Display the result value Basic AT Commands ATS0? Resolution and Color Depth Video Features and ConfigurationVideo Features and Configuration Resolution and Color Depth Video Features and Configuration Configuring Display FeaturesSelecting a Monitor Type Changing Color Depth and Resolution Display Properties window appears Changing the Video Driver Enter location of the driver files Display Properties window appears Working with PC Cards Video Features and Configuration Working with PC Cards Maintaining PC Cards Using PC Cards Inserting a PC Card Video Features and Configuration Working with PC Cards This page intentionally left blank Auto Adapter Using OptionsUsing Options AC Adapter AC Adapter Memory Modules Battery PackBefore You Install Memory Using Options Using Options Memory Modules Installing a Memory Module Removing a Memory Module CD-ROM Drive DVD-ROM Drive Module Secondary Battery Using Options Port Replicator Features of the Port ReplicatorPort Replicator Back view of the port replicator Installing a Port Replicator CRT key may cause malfunction on TV-Out Removing a Port Replicator Drivers and System Resources Drivers and System ResourcesDrivers IRQs Drivers and System Resources Service Pack 6A for Windows NT Service Pack 6A for Windows NT Installing the LAN Driver in Windows This page intentionally left blank Menu Function Using System SetupStarting System Setup Using System Setup Starting System Setup Navigation Alternate Function Key Main Menu Using System Setup Main Menu Using System Setup Feature Option Description Using System SetupMain Menu Lower performance Opens the I/O Device Configuration submenu if you Using System Setup Advanced MenuAdvanced Menu IRQ7 default , 378 IRQ5 , 278 IRQ7 , 278 IRO5 , 3RC Enabled , you can set the Base I/O Address field to 3F8IRQ4 default, 2F8 IRQ3 , 3E8 IRQ4 , or 2E8 IRQ3 . When IRQ4 , 2F8 IRQ3 default, 3E8 IRQ4 , or 2E8 IRQ3 Security Menu Using System Setup Security Menu Using System Setup Power Menu Power MenuNormal Maximum PowerSaving Set to Save to RAM, not Save To Disk. The default Diskette Boot MenuUsing System Setup Boot Menu Disabled Exit Menu Using System Setup Exit Menu Using System SecuritySystem Passwords Using System SecuritySystem Passwords Creating a Password Locking the Floppy Drive Deleting a PasswordUsing System Security Password Locking the Keyboard This page intentionally left blank Enabled Using Power Management OptionsMaximum Power Saving Mode Standby Mode Using Power Management Options Maximum Power Saving Mode Suspend Mode Precautions Suspend ModeUsing Power Management Options Suspend Mode Using Power Management Options Using PowerProfiler Using PowerProfiler Using Power Management Options Using PowerProfiler Creating a Save-To-Disk Partition Creating a Save-To-Disk Partition Using PowerProfiler Creating a Save-To-Disk Partition Using PowerProfiler Software Utilities MRestore CD-ROMSoftware Utilities PartitionMagic Drive Image Software Utilities Drive Image Drive Image System Requirements Drive Image ProfessionalCreating Image Files Software Utilities Drive Image Professional 102 103 104 105 106 Verify Disk Writes Disable SmartSector CopyingCheck for File System Errors check box selected Advanced Options PQtools\userinfo ImageShieldSplit Image File Into Multiple Files Restoring Image Files 109 110 111 112 113 Resize Options Verify Check Writes Check for File System ErrorsPartitionMagic Skip Bad Sector Check Partition Map Partition InformationPartition List Selecting a Hard Disk PartitionMagic HelpReadMe File Completing Tasks Manually Applying Changes to Your System Selecting a Partition Changing PartitionMagic Preferences Ignore OS/2 EA Errors on FATSoftware Utilities PartitionMagic Set as Read-Only for PartitionMagic Occur because problems might go undetectedClick Ignore OS/2 EA Errors on FAT Skip Bad Sector Checks Creating Partitions Creating Bootable Partitions Help To Create a Partition 123 Apply Deleting Partitions ScenariosPartition Type Select FAT Basic Concepts in Help Changing Partition Labels Formatting Partitions Converting FAT to Ntfs Converting FAT to FAT32 129 Drive Copy Hard drive while using the FAT file systemCopying Entire Drives Click Set Active Software Utilities Phdisk Utility Phdisk UtilityHelp Screen Create Option Partition or /P Automatic Memory SizeCalculation User-specified Memory Size PHDISK/CREATE Failed to Fatal ErrorPhdisk Sign-on Message Unrecognized Option Reformat 136 Windows To reinstall your Operating SystemRestoring your Computer To reinstall your Operating System Restoring your Computer Choose Start Windows 98 Setup Operating Problems TroubleshootingTroubleshooting Operating Problems Troubleshooting Infrared Problems Infrared ProblemsPC Card does not work correctly Troubleshooting Modem Problems Modem ProblemsWhen using a PBX phone system I cannot dial on my modem 142 System Specifications SpecificationsSpecifications System Specifications External AC Adapter Specifications IDE Adapter Submenu Recording the Computer Hardware Configuration Ntsc LCD Security Menu Boot Menu Appendix a Regulatory FCC Notice Appendix a Regulatory 150 Appendix a Regulatory CTR21 Statement CTR21 Statement Turvallisuusluokan 1 Ylittävälle NÄKYMÄTTöMÄLLE Appendix a Regulatory Power Cord Requirement Country Accredited Applicable Agency General Requirements Appendix a Regulatory Appendix B Important Safety Instruction 156 Appendix B Important Safety Instruction Battery Disposal Battery Disposal 158 Milliampere Appendix C AbbreviationsAppendix C Abbreviations IrDA PS/2 PCI Appendix D Glossary Appendix D Glossary Disk cache DMA Direct Memory AccessConventional memory Hard drive Disk Megabit MB megabyte Post Power On Self TestRAM Random Access Memory Resolution Zoomed video TFT Thin Film Transistor LCD Index Index Index Cmos complementary metal-oxide semiconductor Suspend 132 Power management features Index VGA