Troubleshooting

Modem Problems

After your modem has connected to the on-line service, your screen may display garbage characters or after-images in screen transitions. This problem is caused by a mismatch of the terminal modes between communications service and communications programs. You need to match the terminal modes to each other.

Refer the user's guide of the communications program you're using.

Reports error message that insufficient Hard Disk space is available.

Delete the unnecessary messages or data you received by Modem or Fax every one to three months as required.

If you're using WWW of the internet, many picture and data files can get downloaded to your HARD DISK every time you visit a home page, which will consume a large amount of your HARD DISK space. Delete the unnecessary messages or data you received by Modem or Fax every one to three months as required. For more detailed information about the method of deleting, refer to the Web browser’s help program.

NOTE: Depending on telephone line status, location, or types of Fax being connected to, The modem may not connect, or disconnection may occur during data transfer, and some types of application software may not work correctly.

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