Mitel 3300 ICP manual Long Distance and International Calls, Telephony Toolbar Pop-up Notification

About the Integrated Office Navigator

Figure 9: Telephony Toolbar – Pop-up Notification

From the pop-up, you can:

•Answer the incoming call

•Do an Outlook Contacts Search based on the CLID

•Do a Desktop Search based on the CLID

Long Distance and International Calls

When storing long distance and international numbers in Outlook or typing them on the telephony toolbar certain formatting must be remembered or they become invalid when dialled. These numbers must be in canonical form to be understood by the telephony equipment.

There are four parts to such a number:

•The international dialling prefix

oThe Microsoft Operating System software stores the international prefix in the Phone and Modem Options under the Control Panel. After the user enters the location he or she is dialling from, the proper international prefix is saved, so the user does not need to enter it for any international calls made from the computer.

oIt is not used if the user dials a number within his or her country.

•The international or country code

oPrefix this number with + so the telephony equipment understands this is not a local call.

oThis number determines whether the international dialling prefix should be appended to the number before it is dialled.

•The area code

oEnclose this number with () so the telephony equipment understands this is the area code portion of the number.

•The subscriber number

othis last sequence of digits may contain periods or dashes such as 765-4321 or 765.4321

For example, in North America the number:

•1.613.765.4321 must be entered as +1 (613) 7654321

•011.45.75.123456 must be entered as +45 (75) 123456

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