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Mitel 5550 IP Console Cancel Call Forwarding, Clear All Features

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Advanced Features ♦ 37

Cancel Call Forwarding

Call Forwarding lets an extension user route some or all calls to other

extensions. You can cancel Call Forwarding on behalf of individual

extension users, or for all extensions in the system.

To cancel all types of Call Forwarding for a single extension

1. Select Cancel All CFWD on the Program menu.

2. Enter the extension number using the computer keyboard.

3. Click Yes.

To cancel Call Forward - Follow Me for a single extension

You can cancel Call Forward - Follow Me on an extension and leave

the other types of Call Forward (Busy and No Answer) alone.

1. Select Cancel Station CFFM on the Program menu.

2. Enter the extension number using the computer keyboard.

3. Click Yes.

To cancel all Call Forwarding for all extension users

1. Select Cancel All CFWD on the Program menu.

2. Click Yes.

3. Click Yes again to confirm the cancelling.

Clear All Features

From your console you can disable features activated on any

extension in the system.

These are the features you can clear:

• All Call Forwarding

• Do Not Disturb

• Callbacks to other users

• Advisory Messages

• Auto-answer

• Timed Reminder

To cancel all features on an extension

1. Select Cancel Station Features on the Program menu.

2. Enter the extension number using the computer keyboard.

3. Click Yes.

Questions about Clear All Features

Will using Clear All Features on an extension have any effect on

Messages or Callbacks set on that extension by other users?

No, it only affects features activated by the extension user. Any Message

notifications or Callbacks set on the extension by others will still be in place.

Similarly, Clear All Features will have no effect on the station user’s Account

Codes or Class of Service.

Contents

Main Page Notice to Canadian Customers Notice to U.S. Customers Notice to Customers in EU Countries Notices Symbols Table of Contents GETTING STARTED CALL HANDLING BASICS ADVANCED FEATURES HOTEL/MOTEL FEATURES R Page Page Introduction Before you begin using the console Conventions used in this guide Console Components Console Screen Getting Started 5 Questions about Resilient Talk State Console Keypad Programmable Firmkeys Handset and Cradle Keyboard Controls Softkeys (F1 F12) Programmable Firmkeys Starting and Closing the Mitel 5550 IP Console Tools for System Programming and Maintenance Questions about Starting and Closing the 5550 IP Console Adjusting the Console Console Ringer Console Keypad and Handset Cradle Handset/Headset Unplugging the Handset or Headset Console Language Console Time Unplugging the Handset or Headset Page Page Handling Calls in the Queued Calls Area Accessing the Queued Calls Displays Monitoring Incoming, Held, and Transferred Calls Selecting Calls from the Queued Calls Displays Adding Notes to Calls in the Queued Calls Display Questions about the Queued Calls Area Answering Calls Answering Calls on a First-come, First-served or Line-Priority Basis Selectively Answering Calls Answering calls using softkeys About the Call-Answering Softkeys Answering calls from the Incoming Calls display Questions about Answering Calls Dialing Telephone Numbers Leaving a Callback Placing an Outside Call for an Extension Other Ways of Dialing Questions about Dialing Telephone Numbers Transferring (Extending) Calls Reaching a Busy Number or an Extension with Do Not Disturb Activated Introducing the Caller before Completing the Transfer Transferring a Call to a Voice Mailbox Transferring a Call to an Outside Number Retrieving a Transferred Call 22 Call Handling Basics Questions about Transferring Calls or Holding Calls and Retrieving Held Calls Annotating Calls Hold Recall Questions about Hold and Retrieve Conference Calls Placing a Conference on Hold Answering Recalls Recovering a Call Page Page Page Account Codes Bulletin Board Busy Lamp Field (BLF) Searching the Busy Lamp Field Calling, Transferring, and Picking Up Calls in the Busy Lamp Field Editing the BLF List Questions about the Busy Lamp Field Call Answering Priority Call Park Incoming Calls Threshold / Screen Pop Questions about Call Park Cancel Call Forwarding Clear All Features Questions about Clear All Features Customize the Queued Calls Displays Data Calls Day and Night Service Do Not Disturb (Extensions) Questions about Day and Night Service Questions about Do Not Disturb Emergency Calls Questions about Emergency Calls Firmkey Programming One Button to Voice Mail Questions about Firmkey Programming Message Waiting Questions About Message Waiting Operator Absent/Present Status Override Questions about Operator Absent/Present Status Paging Phone Book Questions about Phone Book Scratch Pad Serial Call Trunk Group Status Display System Speed Call Tone Sig nal ing Page Page Page Displaying and Changing Room Information About Suite Services Searching for Rooms Changing Room Occupancy and Condition Status Checking-In/Checking-Out Setting and Clearing Wake-up Calls Occupancy Condition Setting Call Restrictions Blocking Room-to-Room Calls Monitoring Guest Rooms Clearing the Message Register Printing Reports Page Page Alarms Alarm types MINOR MAJOR CRITICAL Rerouted Calls Class of Restriction Class of Service 64 Reference Feature Access Codes Glossary Page Hunt Groups Paging Zones System Speed Call List System Messages Page Page Page Page Page Page Telephone Directory Page Index A B C D K L M N P