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Mitel 5550 IP Console System Speed Call, Tone Sig nal ing

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Advanced Features ♦ 49

System Speed Call

Frequently dialed telephone numbers may be saved for you and other

extension users for speed dialing. Use the table provided in the

Reference section to record the System Speed Call numbers you will

most likely need.

• Dial the System Speed Call Number.

The stored telephone number is dialed automatically.

Notes:

• If you find that you are frequently dialing the same numbers, add

them to your personal Speed Call list in the Scratch Pad. For

more information, see page47. You can also use the Bulletin

Board to store speed call numbers for use by all attendants. For

more information, see page31.

• Programming system speed call numbers is done by your com-

munications department and cannot be done from the console.

Tone Sig nal ing

You may have noticed that when you dial a number at your console,

you don’t hear any of the tones or pulses normally associated with

telephones. You don’t hear tones because your console

‘communicates’ with the rest of your telephone system with different

types of signals.

However, there are times when you need to send tones in order to

complete your call. Typically, special services such as voice mail

require passwords or other information in the form of tones before

allowing access.

To gene rate to nes

Once the connection is made and you are prompted to enter digits:

1. Press Tones .

The Tones indicator in the Console Status area appears dimmed

when tone signaling is turned off.

2. Dial the code.

To turn off tone signaling

•Press Release

to disconnect your console from the call. Tone signaling stops

automatically.

or

•Press Tones again to turn off the tones.

Contents

Main Page Notice to Canadian Customers Notice to U.S. Customers Notice to Customers in EU Countries Notices Symbols Table of Contents GETTING STARTED CALL HANDLING BASICS ADVANCED FEATURES HOTEL/MOTEL FEATURES R Page Page Introduction Before you begin using the console Conventions used in this guide Console Components Console Screen Getting Started 5 Questions about Resilient Talk State Console Keypad Programmable Firmkeys Handset and Cradle Keyboard Controls Softkeys (F1 F12) Programmable Firmkeys Starting and Closing the Mitel 5550 IP Console Tools for System Programming and Maintenance Questions about Starting and Closing the 5550 IP Console Adjusting the Console Console Ringer Console Keypad and Handset Cradle Handset/Headset Unplugging the Handset or Headset Console Language Console Time Unplugging the Handset or Headset Page Page Handling Calls in the Queued Calls Area Accessing the Queued Calls Displays Monitoring Incoming, Held, and Transferred Calls Selecting Calls from the Queued Calls Displays Adding Notes to Calls in the Queued Calls Display Questions about the Queued Calls Area Answering Calls Answering Calls on a First-come, First-served or Line-Priority Basis Selectively Answering Calls Answering calls using softkeys About the Call-Answering Softkeys Answering calls from the Incoming Calls display Questions about Answering Calls Dialing Telephone Numbers Leaving a Callback Placing an Outside Call for an Extension Other Ways of Dialing Questions about Dialing Telephone Numbers Transferring (Extending) Calls Reaching a Busy Number or an Extension with Do Not Disturb Activated Introducing the Caller before Completing the Transfer Transferring a Call to a Voice Mailbox Transferring a Call to an Outside Number Retrieving a Transferred Call 22 Call Handling Basics Questions about Transferring Calls or Holding Calls and Retrieving Held Calls Annotating Calls Hold Recall Questions about Hold and Retrieve Conference Calls Placing a Conference on Hold Answering Recalls Recovering a Call Page Page Page Account Codes Bulletin Board Busy Lamp Field (BLF) Searching the Busy Lamp Field Calling, Transferring, and Picking Up Calls in the Busy Lamp Field Editing the BLF List Questions about the Busy Lamp Field Call Answering Priority Call Park Incoming Calls Threshold / Screen Pop Questions about Call Park Cancel Call Forwarding Clear All Features Questions about Clear All Features Customize the Queued Calls Displays Data Calls Day and Night Service Do Not Disturb (Extensions) Questions about Day and Night Service Questions about Do Not Disturb Emergency Calls Questions about Emergency Calls Firmkey Programming One Button to Voice Mail Questions about Firmkey Programming Message Waiting Questions About Message Waiting Operator Absent/Present Status Override Questions about Operator Absent/Present Status Paging Phone Book Questions about Phone Book Scratch Pad Serial Call Trunk Group Status Display System Speed Call Tone Sig nal ing Page Page Page Displaying and Changing Room Information About Suite Services Searching for Rooms Changing Room Occupancy and Condition Status Checking-In/Checking-Out Setting and Clearing Wake-up Calls Occupancy Condition Setting Call Restrictions Blocking Room-to-Room Calls Monitoring Guest Rooms Clearing the Message Register Printing Reports Page Page Alarms Alarm types MINOR MAJOR CRITICAL Rerouted Calls Class of Restriction Class of Service 64 Reference Feature Access Codes Glossary Page Hunt Groups Paging Zones System Speed Call List System Messages Page Page Page Page Page Page Telephone Directory Page Index A B C D K L M N P