Troubleshooting, continued

 

Problem

Possible Solution

18.

TV functions do not respond to the remote

• Use the System Reset button as explained at the end of this

 

control or to front panel control and will not

section.

 

Power Off.

 

 

 

 

19.

Name options not available for some channels

• Only memorized analog channels can be named.

 

 

 

20.

When viewing a stopped VCR, white lines are

• Turn off video mute for the VCR.

 

rolling on the screen.

• Begin playing the tape.

 

 

• Change the VCR input to the antenna input.

 

 

 

21.

TV turned itself Off and the light on the Front

• Momentary power fluctuation caused the TV to turn off to prevent

 

Panel started to blink.

damage. Wait for the green light to stop flashing and turn On again.

 

 

• If the TV does not stay turned On, use the System Reset

 

 

button. If this happens frequently, obtain an AC line power

 

 

conditioner/surge protector.

 

 

 

22.

When a Device is selected from the Device

• Make sure the selected device is turned on.

 

Selection menu, the screen is blue

• From the Edit NetCommand® menu select Review setting. Verify that

 

(no signal source).

the inputs are actually connected to the TV . If they are not, either

 

 

change the physical connections on the back panel, or select the

 

 

Change setting on the Edit NetCommand menu to change the TV

 

 

NetCommand’s settings for the connection.

 

 

 

23.

The Device does not respond to button presses

• Remote has not been setup for NetCommand® use.

 

from the remote.

• The incorrect manufacturer was selected during setup.

 

 

Select the Change setting from the Setup menu and then the device

 

 

to display the manufacturer selection. Change if necessary.

 

 

• The device is not supported and keys have not been learned.

 

 

• The requested function is not supported by NetCommand.

 

 

Verify that the function is supported or keys are learned.

 

 

• The IR emitter is incorrectly placed. Make sure the IR emitter is

 

 

facing the IR sensor in the device.

 

 

• The IR emitter is not plugged into the IR emitter Output

 

 

NetCommand.

 

 

• The IR emitter is facing the TV screen, causing double signals. Be

 

 

sure that the IR emitter cannot send to the TV.

 

 

 

24.

The A/V Receiver is the selected audio source

• Check to see if the A/V Receiver power is turned on. After the power

 

but there is no sound.

is turned on, redisplay the Device Selection menu and press ENTER

 

 

to allow NetCommand to correctly select the A/V Receiver input.

 

 

• From the Setup Menu select Review setting. Check the Review

 

 

screen to see if the A/V Receiver inputs and device correspond to the

 

 

actual connections on the A/V Receiver. If they do not match, either

 

 

change the actual connections, or select Change on the Edit

 

 

NetCommand menu to change the device on the Connection screen.

 

 

 

25.

The TV Speaker icon or A/V Receiver icon is

• Select the Change setting from the Edit NetCommand menu, and

 

grayed out and not selectable.

then select the device (for example VCR). Once the Connection

 

 

screen is displayed, check if the audio checkbox is selected for the

 

 

TV input and/or AVR input.

 

 

 

26.

Devices are grayed out in the Device Selection

• A recording is in progress requiring the use of Monitor Out. Cancel

 

menu or the PIP Selection menu.

the recording to select the device.

 

 

• Digital devices (Digital channels,1394 devices and Memory cards)

 

 

cannot display in the PIP or POP.

 

 

 

27.

Cannot see the A/V Receiver menu.

• The A/V Receiver is not connected to any input of the TV. To check

 

 

the A/V Receiver menu temporarily plug into an unused input of the

 

 

TV. Then select Review from the Setup Menu, turn the input On to

 

 

view the A/V Receiver menu.

 

 

 

28.

Screen is black when trying to view digital

• The PerfectColor™ color balance has been incorrectly set. Use the

 

channels or IEEE 1394 device.

Setup menu to reset the color balance.

 

 

 

29.

The REC button is not working, or, on the

• The device does not support recording, such as a DVD player.

 

Transport menu the record key is grayed out and

• Recordings can not be initiated from the Transport menu when

 

not available.

using an IEEE 1394 device. Press REC instead. The Record

 

 

menu displays allowing setup of a recording.

 

 

 

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Mitsubishi Electronics WS-65517, WS-73517, WS-55517 manual Troubleshooting