L l i n g f o r R e p a i r s | Motorola DCT 2000 instruction

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C a l l i n g f o r R e p a i r s

If repair is necessary, call the Motorola Repair Facility at 1-800-227-0450for a Return for Service Authorization (RSA) number before sending the unit. The RSA number must be prominently displayed on all equipment cartons. The Repair Facility is open from 8:00 AM to 5:00 PM Central Time, Monday through Friday.

When calling from outside the United States, use the appropriate international access code and then call 956-541-0600to contact the Repair Facility.

When shipping equipment for repair, follow these steps:

1Pack the unit securely.

2Enclose a note describing the exact problem.

3Enclose a copy of the invoice that verifies the warranty status.

4Ship the unit PREPAID to the following address:

Motorola Corporation Attn: RSA #___________

5964 E. 14th Street Brownsville, TX 78521

DCT 2000 Installation Manual

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Motorola DCT 2000 installation manual L l i n g f o r R e p a i r s

Contents

Cursormessages Remote Page E r v i e w InstallationN t e n t s T r o d u c t i o n A g n o s t i c s TroubleshootingSpecification s D i n g t h e I R B l a s t e r O p t i o n CD player cabling Audio through Stereo Receiver Back view of remote control Standard cablingB r e v i a t i o n s a n d a c r o n y m s G u r e s Audio on the VCR Figure B-3 DCT 2000 Status − OSD B l e s Section T r o d u c t i o nA t u r e s a n d O p t i o n s Operational tests Number, and the repair/return procedureI n g T h i s M a n u a l DCT 2000 advanced set top terminal Asterisk L a t e d D o c u m e n t a t i o nC u m e n t C o n v e n t i o n s Y o u N e e d H e l p L l i n g f o r R e p a i r s G u r e 2 T 2 0 0 0 f r o n t p a n e l T 2 0 0 0 Installation M a n u a lE r v i e w O n t P a n e l N c t i o n YF e a t u r e B l e 2 A r p a n e l A r P a n e lE m G u r e 2 T 2 0 0 0 r e a r p a n e l G u r e 2 T 2 0 0 0 o p t i o n s T i o n sLeft and right audio RCA jacks used for stereo audio output M e N c t i o n M o t e C o n t r o l s DRC 400 Remote ControlDRC 400 remote control Or page Pages through menu screens and the program guide Remote control keysDisplays preset favorite cable channels Displays the help screen Back view of remote control DCT 2000 Installation Manual Installing Batteries in Remote Control F o r e Y o u B e g i n InstallationInstall i n g t h e D C T 2 0 0 A n d a r d C a b l i n g D i a g r a m A R F O N E m o d u l e c a b l i n g d i a g r a m Standard wiring with a Starfone module G u r e 3 A n d a r d V C R c a b l i n g A n d a r d V C R C a b l i n g D i a g r a m B y p a s s S w i t c h V C R C a b l i n g D i a g r a m s Cabling with RF Bypass module using RF return Module with return on Cable a I n M o d u l e C a b l i n g D i a g r a m sModule with a Starfone module Module with return on Cable B Illustrates a DCT 2000 when the return is on Cable B Return on Starfone module G u r e 3 1 T u r n o n C a b l e B See appropriate Cable diagram Composite VCR cabling Stereotv E r e o C a b l i n g D i a g r a m B a s e b a n d Audio on VCR/audio output on TV Stereo CD player cabling CD Player Left/Right RCA ports Audio for digital and analog channels Digital Audio Mode PCM Mode AC 3 ModeL b y D i g i t a l C a b l i n g D i a g r a m s Audio port functionality Video Baseband Video D i o t h r o u g h S t e r e o R e c e i v e r E r a t i o n a l C h e c k Feature Testing Procedure C a t i n g t h e I R R e c e i v e r o n t h e V C R IR transmitter installed in mounting bracketD i n g t h e I R B l a s t e r O p t i o n IR Blaster installed Install i n g t h e I R B l a s t e rE c k i n g t h e Installation Problem Possible Solution Troubleshooting Hum modulation distortion Specification sAppendix a 25 dB 136 channels, each @ +15 dBmV Specification s Appendix B A g n o s t i c sC e s s i n g D i a g n o s t i c s No function Moves the cursor up Displays the Diagnostics Main menuV i g a t i n g t h e D i a g n o s t i c s OFF state Off state Table B Diagnostic Diagnostic Figure B DCT 2000 general status − LEDs DCT 2000 General Status Cause Remedy Initialization status errors Error Code State Out-of-Band Receiver Status Data received Data Activity and EMM Data Activity IndicatorsStatus Off Blank Figure B Band receiver digital status − LED In-Band Receiver Status Carrier Lock − LED and OSD Band Data Activity Indicator − LED and OSDEMM Data Activity Indicator − LED and OSD S s value Meaning Band ErrorPCR Lock − OSD Only Unit Address Figure B Band receiver status error count short term OSD DCT 2000 Unit Address Figure B DENA firmware version LEDs Firmware Version Table B Channel Types − LED and OSD Current-Channel StatusLED Channel Types T LED D LED State Purchasable Indicator − LED and OSDPreview Indicator − LED and OSD Acquisition States Figure B Current Channel Status OSD for analog channel Current Channel Status OSD Table B Current channel status − OSD fields Current channel status − OSD fieldsVariables Figure B Renewable security status LEDs Renewable Security System LEDs and Status Current ModeTvPC Required − LED and OSD TvPC Status Upstream Modem Status Starvue II RF Diagnostics Mode LED and OSD IndicatorStarfone Diagnostics T Digit D Digit Meaning LEDOSDMode Mode Status Table B First LED indicating current status of download First LED ModeApplication Code Modules Memory Status Keyboard Diagnostics MAC Frequency OSD Interactive Info OSD B r e v i a t i o n s a n d a c r o n y m s 02/00469714-001-99