Motorola WA840G manual Troubleshooting

SECTION 4 TROUBLESHOOTING

My computer is experiencing difficulty in connecting to the access point.

!Ensure that all of your cable connections are firmly connected. This includes the cables from the wall to your modem, between the router and modem, and, if available, from the access point to your PC.

!Ensure that your LEDs are not lit Red or not at all. For further information about LED descriptions, see Section 1: Overview.

!Ensure that you are using Ethernet cables and not telephone cables between the router and modem or router and PC, or if available, access point and PC. Ethernet cables use a wider RJ-45 style plug using 8 wires where telephone style plugs use the smaller RJ-11 style plug using 4 to 6 wires.

The plug on the left is RJ-45; the plug on the right is RJ-11 – use only

RJ-45.

!Ensure that your Ethernet adapter is enabled. To check the status of your adapter, click the monitor icon in the System Tray at the bottom right of your screen.

You can also check the status of your Ethernet adaptor by selecting Control Panel > Network and Dial-Up Connections.

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