Troubleshooting
Clearing Paper Jams
Provided that you follow the recommendations in this guide on use of print media, and you keep the media in good condition prior to use, your MFP should give years of reliable service. However, paper jams occasionally do occur, and this section explains how to clear them quickly and simply.
Jams can occur due to paper misfeeding from a paper tray or at any point on the paper path through the MFP. When a jam occurs, the printer immediately stops, and the Alert LED on the status panel informs you of the event. If the Paper Jam Alert feature is enabled, then an alarm also sounds. The touch screen displays a message giving the location of the jam. If printing multiple pages (or copies), do not assume that, having cleared an obvious sheet, others will not also be stopped somewhere along the path. These must also be removed in order to clear the jam fully and restore normal operation
If the Voice Guidance button is flashing, press it to hear an explanation of how to clear the paper jam. To stop the voice guidance, press Voice Guidance button..
In the ADF...In the event of a paper jam, follow the procedures below to remove the paper:
1.If a sheet has completed a majority of its feed through the ADF, simply grip it and pull gently to draw it fully out.
NOTE
If it does not remove easily, do not use excessive force.
2.Gently pull lever (1) and open the ADF front cover (2).
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