STATUS / | MESSAGE | MEANING / ACTION | |
CODE |
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Error | Paper jam! | Open the duplex cover, remove the | |
370 | Open & check the | paper and close the cover. | |
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371 | flashing cover | Error 370: Duplex reversal | |
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373 |
| Error 371: Duplex input | |
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| Error 373: | |
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| (duplex remain jam) | |
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| See “Clearing Paper Jams” . | |
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| If the code still appears, contact your | |
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| dealer. | |
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| |
Error | Paper jam! | Misfeed from duplex. Open the front | |
372 | Open & check the | cover, remove the paper and close the | |
cover. | |||
| flashing cover | ||
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| See “Clearing Paper Jams” . | |
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| If the code still appears, contact your | |
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| dealer. | |
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| |
Error | Install Duplex Unit | Duplex unit is open (removed). When | |
360 |
| this error is detected, printing stops. | |
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Error | Please install New %COLOR% Image | The image drum has reached the end of | |
350 | Drum | its life (alarm). | |
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351 |
| Error 350: Y | |
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352 |
| Error 351: M | |
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353 |
| Error 352: C | |
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| Error 353: K | |
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| Warning status takes effect at cover | |
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| open/close. | |
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Error | Please install New %COLOR% Image | The toner empty error occurs after the | |
560 | Drum | image drum has reached the end of its | |
| life. | ||
561 |
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| Error 560: Y | ||
562 |
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| Error 561: M | ||
563 |
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| Error 562: C | ||
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| Error 563: K | |
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| Message is displayed until the image | |
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| drum is replaced. | |
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Error | Please change Fuser Unit: | The fuser has reached the end of its life | |
354 | %ERRCODE% | and printing will stop. | |
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| Warning status takes effect at cover | |
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| open/close. | |
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| Replace fuser. | |
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Error | Please change Belt Unit: %ERRCODE% | The transfer belt has reached the end of | |
355 |
| its life and printing will stop. | |
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| Warning status takes effect at cover | |
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| open/close. | |
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| Replace transfer belt. | |
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Error | Please check Fuser Unit: %ERRCODE% | Open the top cover, check the fuser is | |
348 |
| installed correctly and close the cover. | |
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| ||
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| If the code still displays, replace the | |
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| fuser. | |
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Troubleshooting > 165