STATUS /

MESSAGE

MEANING / ACTION

CODE

 

 

 

 

 

Error

Paper jam!

Open the duplex cover, remove the

370

Open & check the

paper and close the cover.

 

371

flashing cover

Error 370: Duplex reversal

 

 

373

 

Error 371: Duplex input

 

 

 

 

Error 373: Multi-feed into duplex

 

 

(duplex remain jam)

 

 

See “Clearing Paper Jams” .

 

 

If the code still appears, contact your

 

 

dealer.

 

 

 

Error

Paper jam!

Misfeed from duplex. Open the front

372

Open & check the

cover, remove the paper and close the

cover.

 

flashing cover

 

 

 

 

See “Clearing Paper Jams” .

 

 

If the code still appears, contact your

 

 

dealer.

 

 

 

Error

Install Duplex Unit

Duplex unit is open (removed). When

360

 

this error is detected, printing stops.

 

 

 

 

 

Error

Please install New %COLOR% Image

The image drum has reached the end of

350

Drum

its life (alarm).

 

 

351

 

Error 350: Y

 

 

352

 

Error 351: M

 

 

353

 

Error 352: C

 

 

 

 

Error 353: K

 

 

Warning status takes effect at cover

 

 

open/close.

 

 

 

Error

Please install New %COLOR% Image

The toner empty error occurs after the

560

Drum

image drum has reached the end of its

 

life.

561

 

 

Error 560: Y

562

 

 

Error 561: M

563

 

 

Error 562: C

 

 

 

 

Error 563: K

 

 

Message is displayed until the image

 

 

drum is replaced.

 

 

 

Error

Please change Fuser Unit:

The fuser has reached the end of its life

354

%ERRCODE%

and printing will stop.

 

 

 

 

Warning status takes effect at cover

 

 

open/close.

 

 

Replace fuser.

 

 

 

Error

Please change Belt Unit: %ERRCODE%

The transfer belt has reached the end of

355

 

its life and printing will stop.

 

 

 

 

Warning status takes effect at cover

 

 

open/close.

 

 

Replace transfer belt.

 

 

 

Error

Please check Fuser Unit: %ERRCODE%

Open the top cover, check the fuser is

348

 

installed correctly and close the cover.

 

 

 

 

If the code still displays, replace the

 

 

fuser.

 

 

 

Troubleshooting > 165