Dealing with unsatisfactory printing
SYMPTOMS | POSSIBLE CAUSES | STEPS TO TAKE | |
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Vertical white lines can | The LED head is dirty. | Wipe the LED head with a soft, | |
be seen on the printed |
| cloth. | |
page. |
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The toner is low. | Open the top cover and tap the | ||
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| cartridge a few times to evenly | |
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| distribute any remaining toner. If | |
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| symptoms persist, replace the toner | |
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| cartridge. | |
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| Foreign materials may be | Replace the image drum cartridge. | |
| present in the image drum. |
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| Wipe the film with a soft, | ||
| image drum cartridge is dirty. | cloth. | |
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Printed images are | The LED head is dirty. | Wipe the LED head with a soft, | |
fading vertically. |
| cloth. | |
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| The toner is low. | Open the top cover and tap the | |
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| cartridge a few times to evenly | |
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| distribute any remaining toner. If | |
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| symptoms persist, replace the toner | |
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| cartridge. | |
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| The paper is not suitable for | Use recommended paper. | |
| the printer unit. |
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Printing is light. | The toner cartridge is not | Reinstall the toner cartridge. | |
| properly seated. |
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| The toner is low. | Open the top cover and tap the | |
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| cartridge a few times to evenly | |
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| distribute any remaining toner. If | |
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| symptoms persist, replace the toner | |
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| cartridge. | |
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| The paper is moist. | Use paper stored in proper | |
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| temperature and humidity conditions. | |
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| The paper is not suitable for | Use recommended paper. | |
| the printer unit. |
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| Thickness and type of paper | Set a proper value for Media Weight | |
| are inappropriate. | and Media Type in the Paper Setup | |
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| menu, or set one value thicker for | |
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| Media Weight. | |
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| Recycled paper is being used. | Set one value thicker for Media Weight | |
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| in the Paper Setup menu. | |
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Partially faded images. | Paper is moist or dry. | Use paper stored in proper | |
White spots and lines |
| temperature and humidity conditions. | |
appear in solid |
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printing. |
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Vertical lines appear. | The image drum cartridge is | Replace the image drum cartridge. | |
| damaged. |
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| The toner is low. | Open the top cover and tap the | |
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| cartridge a few times to evenly | |
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| distribute any remaining toner. If | |
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| symptoms persist, replace the toner | |
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| cartridge. | |
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Troubleshooting > 153