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IF SYSTEM TROUBLE IS SUSPECTED
Before sending the equipment for repair, try the following:
1. Check if its power cord and connection cables are attached correctly.
2. See “Error Messages” in Chapter 7 to check if there is a relevant symptom. If yes, take
measures as instructed.
3. Certain software programs are required for operation of NEC Express5800/ft series.
Check if these programs are properly installed.
4. Use a commercially available anti-virus program to check the server.
If the problem isn’t solved by the above actions, stop using the server and consult with your sales
agent. In this case, check LED indications of the server and alarm indications on the display, which
will serve as helpful information at the time of repair.
ABOUT REPAIR PARTS
The minimum duration of holding repair parts of this equipment may be different for each country,
so contact the NEC sales representatives.
If the period is not specified, the repair parts are kept for 5 years after discontinuance of the product.
ABOUT OUR WEB SERVICE
Information on NEC Express5800/ft series including modification modules is also available on our
web site, NEC Express5800 Web Site Asia Pacific, at
http://www.nec.co.jp/epxress/index.html