Once in a while you may encounter a problem with your NEC Versa VXi. If the screen is blank, the instructions don’t help, or no error message appears, use the information here to determine and fix the problem. You still may be able to solve the problem yourself!

Problem Checklist

First check the items in the following list. If these items don't help, see the table that follows the list.

!Power is on to the computer.

!The electrical outlet to which your AC adapter is connected is working. Test the outlet by plugging in a lamp or other electrical device.

!All cables are tightly connected.

!The display setting is configured correctly.

!The display’s brightness control is adjusted properly.

!If using battery power, check that the battery pack is properly inserted and fully charged.

Troubleshooting

Problem

What to Do

The system does not power on.

LCD screen is dark and blank.

If you are operating the system with battery power, check that the battery pack is correctly inserted. Attach the AC adapter to recharge the battery.

If you have the AC adapter attached, check that the electrical outlet you are using works.

Power-saving mode has shut off the backlight. So try to recover by pressing any keyboard key.

The built-in LCD may not be selected. Press Fn-F3once or twice.

Screen brightness needs adjustment. Adjust the control (Fn-F8and Fn-F9).

The system entered Standby mode (Windows 98/2000) or Suspend mode (Windows NT) due to low battery power. Plug in the AC adapter before resuming operation.

10-2 Solving System Problems

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NEC VXi manual Problem Checklist, Troubleshooting, Solving System Problems, Problem What to Do