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NEC VXi manual Getting Service and Support, Service and Support Contact Information

Models: VXi

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Getting Service and Support

!Service and Support Contact Information

!NECC Web Site

!NECC FTP Site

!NECC Support Services

!Email/Fax to Support Services

Page 133

Image 133

NEC VXi manual Getting Service and Support, Service and Support Contact Information, Email/Fax to Support Services

Contents

U S E R ’ S V E R S A V XG U I D E NEC Versa VXi Notebook ComputerProprietary Notice and Liability Disclaimer Using This Guide ContentsContents 1 Introducing the NEC Versaiv Contents 3 Using the BIOS Setup UtilityContents 4 Using the Operating System and Utilitiesvi Contents 5 Using the System Drives and Bays6 Communicating with Your NEC Versa 7 Traveling Tips9 Using Multimedia 8 Using External Devices10 Solving System Problems 11 Getting Service and SupportC Frequently Asked Questions B Specificationsviii Contents Glossary IndexUsing This Guide Using This GuideRelated Documents Text Conventionsx Using This Guide Before You Begin Introducing the NEC VersaAbout Your NEC Versa VXi Notebook Around the Front of the System1-2Introducing the NEC Versa Before You BeginNEC Versa VXi notebook computer About Your NEC Versa VXi NotebookIntroducing the NEC Versa Power and Battery Charging LEDs Around the Front of the SystemLCD Panel 1-4Introducing the NEC VersaControl Panel Control PanelIntroducing the NEC Versa 1-6Introducing the NEC Versa Power ButtonStatus LED icons Status IconsIntroducing the NEC Versa Keyboard panel E – Volume ControlBase unit 1-8Introducing the NEC VersaIntroducing the NEC Versa Keyboard1-10Introducing the NEC Versa Introducing the NEC Versa Audio PortsBack system features Around the Back of the System1-12Introducing the NEC Versa Left side features Around the Left Side of the SystemIntroducing the NEC Versa Right side features Around the Right Side of the System1-14Introducing the NEC Versa Bottom of the system Around the Bottom of the SystemIntroducing the NEC Versa Port Replicator About the Port Replicator1-16Introducing the NEC Versa Getting Started NEC VersaGlide Power Sources System CareVersaGlide features NEC VersaGlide2-2Getting Started Making VersaGlide Adjustments Power SourcesVersaGlide Tips Getting Started2-4Getting Started Using the AC AdapterPowering the System On and Off Powering On with WindowsConnecting the AC adapter Getting StartedReplacing the Battery Using the Battery2-6Getting Started 3.Remove the battery as follows Removing the batteryLocate the battery release latch Getting StartedReturning the Battery to its Normal State Low Battery PowerInstalling the battery 2-8Getting StartedExtending Battery Life Handling the BatteryGetting Started Charging the Battery Conserving Battery Power2-10Getting Started Precautions for Recharging the Battery Battery PrecautionsGetting Started Disposing of the Battery CMOS BatteryInternal Batteries 2-12Getting StartedPrecautions System CareGetting Started 2-14Getting Started Storage Requirements Routine CleaningGetting Started Introducing BIOS Setup Entering BIOS Setup Using the BIOS Setup UtilityChecking/Setting System Parameters Managing System Power Updating the BIOSEntering BIOS Setup Introducing BIOS Setup3-2Using the BIOS Setup Utility BIOS Setup Main Menu BIOS Setup Main MenuUsing the BIOS Setup Utility 3-4Using the BIOS Setup Utility Advanced CMOS SetupLooking at Screens Using Keys Checking/Setting System ParametersBIOS Setup Key Functions Using the BIOS Setup UtilityStandard CMOS Setup Resetting System ParametersStandard CMOS Setup 3-6Using the BIOS Setup UtilityAdvanced CMOS Setup Advanced CMOS SetupUsing the BIOS Setup Utility System Security Setup System Security Setup3-8Using the BIOS Setup Utility Establishing Passwords Password ProtectionHard Disk Drive Passwords Using the BIOS Setup UtilityChanging Hard Disk Drive Passwords Establishing Hard Disk Drive PasswordsUsing Hard Disk Drive Password Protection 3-10Using the BIOS Setup UtilityPower Management Setup Moving the Hard Disk DriveUsing the BIOS Setup Utility 3-12Using the BIOS Setup Utility Power Management SetupDefault Alternate SettingsUsing the BIOS Setup Utility System Switch — Sets the Power button as a power switch or a sleep button3-14Using the BIOS Setup Utility Custom Timeout OptionsBoot Device Setup Boot Device SetupUsing the BIOS Setup Utility Peripheral Setup Peripheral Setup3-16Using the BIOS Setup Utility Other BIOS Setup Options Managing System PowerWindows 98 Power Management Properties Using the BIOS Setup UtilityPower Schemes Windows 98 Power Schemes3-18Using the BIOS Setup Utility Windows 98 Power Meter Windows 98 AlarmsAlarms Using the BIOS Setup UtilityWindows 98 Advanced 3-20Using the BIOS Setup UtilityWindows 98 Hibernate AdvancedWindows 2000 Power Schemes Windows 2000 Power Options PropertiesPower Schemes Using the BIOS Setup UtilityPower Schemes Windows 2000 AlarmsAlarms 3-22Using the BIOS Setup UtilityUsing the BIOS Setup Utility Windows 2000 Power MeterWindows 2000 Advanced Advanced3-24Using the BIOS Setup Utility Windows 98/2000 Power Management StatesWindows 2000 Hibernate Windows 98/2000 Power Management Behavior Windows NT Power Management StatesUsing the BIOS Setup Utility 3-26Using the BIOS Setup Utility Windows NT Power Management BehaviorDefault SettingObtaining the BIOS Update Updating the BIOSPreparing the BIOS Update Diskette Using the BIOS Setup Utility3-28Using the BIOS Setup Utility Performing the BIOS UpdateDefault switch settings Identifying the Switch SettingsUsing the BIOS Setup Utility Personal Code Setting Utility NEC Info Center Using the Operating System and UtilitiesPartition Magic Product Recovery CD Windows Introduction NEC UtilitiesDesktop Icons Windows Introduction4-2Using the Operating System and Utilities WindowsUsing the Operating System and Utilities Taskbar IconsWindows 98 Second Edition Desktop Icons4-4Using the Operating System and Utilities Taskbar Icons Using the Operating System and UtilitiesWith Windows 98, a number of icons appear on the taskbar. Use the cursor to hover over the icon and display its function, right click the icon to display its menu options, or double click the icon to launch it 4-6Using the Operating System and Utilities NEC UtilitiesWindows NT NEC Customize UtilityUsing HDPREPEZ in Windows Using the NEC Customize UtilityUsing the Operating System and Utilities HDPREPEZ UtilitySpeedStep Applet Using HDPREPEZ with Windows NTSoftDVD Player 4-8Using the Operating System and UtilitiesInstalling the DOS Mode CD-ROMDriver Windows NEC CD-RWCDUsing the Operating System and Utilities Installing DirectCD Installing Easy CD Creator4-10Using the Operating System and Utilities Application and Driver CD Installing the Application and Driver CD Software Personal Code Setting Utility4-12Using the Operating System and Utilities Application and Driver CD Dialog BoxSetting a Personal Code Installing the Personal Code Setting UtilityUsing the Operating System and Utilities Partition Magic NEC Info CenterInstalling the NEC Info Center Uninstalling the NEC Info CenterGuidelines for Using the Product Recovery CD Product Recovery CDUsing the Operating System and Utilities Full Disk Drive Restore Product Recovery CD Options4-16Using the Operating System and Utilities 5.Read the Warning screen Using the Operating System and Utilities4-18Using the Operating System and Utilities Partition Only Restore5.Read the Warning screen Using the Operating System and Utilities24X CD-ROMDrive DVD-ROMDrive CD Read/Write Drive Using the System Drives and BaysMemory Modules 5-2Using the System Drives and Bays 24X CD-ROMDrive24X CD-ROMdrive Using the System Drives and Bays Changing the Auto Play SettingCD Loading CD CareCD Read/Write Drive DVD-ROMDriveMemory Modules 5-4Using the System Drives and BaysMemory bay cover and screw Using the System Drives and BaysMemory module slot 5-6Using the System Drives and BaysUsing the System Drives and Bays Installing the memory moduleRemoving the memory module Replace the memory bay cover Replace the screw 5-8Using the System Drives and BaysTurn the system over Mini-PCIModem Mini-PCILAN Mini-PCIModem/LAN Communicating with Your NEC VersaPC Cards Internet Connections IR Port Connecting the Modem Mini-PCIModem6-2Communicating with Your NEC Versa Mini-PCIModem/LAN Mini-PCILANPC Cards Installing the Online Modem/LAN GuidesType II Extended Cards Type II CardsType III Cards Communication CardsInterface Cards Storage CardsOther Cards PC Card SlotsInserting a PC card Inserting a PC Card6-6Communicating with Your NEC Versa Removing a Card Internet ConnectionsInternet Connection Wizard in Windows 98/2000 Communicating with Your NEC VersaSending and Receiving Email Accessing the InternetModifying the Internet and Email Shortcut Keys 6-8Communicating with Your NEC VersaEnabling the IR Port IR PortCommunicating with Your NEC Versa 6-10Communicating with Your NEC Versa Using the IR PortUsing Your Modem Using Power Connections Getting Through CustomsTraveling Tips Preparing for Travel Packing for TravelPacking for Travel Preparing for Travel7-2Traveling Tips Getting Through Customs Using Power ConnectionsTraveling Tips 7-4Traveling Tips Using Your ModemMonitor Parallel Devices Serial Devices Using External DevicesKeyboard/Mouse Television Connection USB Device Audio Options Port ReplicatorConnecting a monitor Monitor8-2Using External Devices Connecting a parallel printer Parallel DevicesUsing External Devices Connecting a serial device Serial Devices8-4Using External Devices Connecting an external keyboard/mouse Keyboard/MouseUsing External Devices Connecting an external display device Television Connection8-6Using External Devices Connecting a USB device USB DeviceUsing External Devices Port Replicator Audio Options8-8Using External Devices Audio portsLocating the docking lever Using External DevicesRemoving the expansion port cover A – Docking Lever8-10Using External Devices Connecting the NEC Port ReplicatorAudio Video Multimedia Applications Using Multimedia9-2Using Multimedia AudioRecording Line-In Using MultimediaCD-ROMInput MicrophoneUsing the Built-InSpeakers Using HeadphonesUsing External Stereo Speakers 9-4Using MultimediaUsing Digital Video Files VideoUsing Animation Files Using Multimedia9-6Using Multimedia Multimedia ApplicationsProblem Checklist Startup Problems Solving System ProblemsIf You Need Assistance Troubleshooting Problem Checklist10-2Solving System Problems Troubleshooting Startup ProblemsSolving System Problems 10-4Solving System Problems POST Error MessagesError Message ExplanationPOST Error Messages If You Need AssistanceSolving System Problems Service and Support Contact Information Getting Service and SupportNECC Web Site NECC FTP Site NECC Support Services Email/Fax to Support Services11-2Getting Service and Support Service and Support Contact InformationNECC Web Site NECC Support ServicesNECC FTP Site Getting Service and Support11-4Getting Service and Support Email/Fax to Support ServicesArrange Your Equipment Adjust Your Chair Setting Up a Healthy Work EnvironmentAdjust Your Input Devices Adjust Your Screen or Monitor Vary Your WorkdayA-2Setting Up a Healthy Work Environment Arrange Your Equipment Adjust Your ChairSetting Up a Healthy Work Environment A-3 Adjust Your Screen or Monitor Adjust Your Input DevicesA-4Setting Up a Healthy Work Environment Pre-existingConditions and Psychosocial Factors Vary Your WorkdaySetting Up a Healthy Work Environment A-5 A-6Setting Up a Healthy Work Environment System Components Interrupt Controllers SpecificationsMemory Map Random Access Memory RAM System ComponentsB-2Specifications System ProcessorSpecifications B-3 Main BatteryCard Slots LCD DisplayKeyboard B-4SpecificationsDiskette Drive Hard Disk Drives8X DVD-ROMDrive Specifications B-5CD Read/Write Drive Mini-PCIModem B-6SpecificationsMini-PCILAN Mini-PCIModem/LANWeight DimensionsSpecifications B-7 AC AdapterB-8Specifications Interrupt ControllersInterrupts IRQ#Specifications B-9 Memory MapSystem Memory Map Booting Power Management Miscellaneous Frequently Asked QuestionsExternal Mouse Display PC Cards Diskette Drive Display External MouseC-2Frequently Asked Questions PC Cards Frequently Asked Questions C-3C-4Frequently Asked Questions Diskette DriveFrequently Asked Questions C-5 Power Management BootingC-6Frequently Asked Questions Frequently Asked Questions C-7 C-8Frequently Asked Questions Frequently Asked Questions C-9 MiscellaneousHow do I find help in a Windows application? C-10Frequently Asked QuestionsHow do I save a file? Frequently Asked Questions C-11 Glossary Glossary2 Glossary Glossary 4 Glossary Glossary 6 Glossary Glossary 8 Glossary Glossary 10 Glossary Glossary warm bootVersaGlide volatile memoryzoomed video 12 GlossaryIndex-1 IndexIndex-2 Index-3 Index-4 Regulatory Statements Battery Disposal Battery ReplacementMini-PCIFCC Registration Numbers 2 Regulatory StatementsNEC Computers Inc DECLARATION OF CONFORMITYWe, the Responsible Party NEC Computers Inc 15 Business Park Way