Chapter 2 Configuring your system for Desktop Messaging 13
Configuring environments without a DNS
The Domain Name System (DNS) is an Internet service that translates domain names into IP addresses. Because domain names are alphabetic, they are easier for subscribers to remember. The Internet is based on IP addresses. Every time you use a domain name, therefore, a DNS must translate the name into the corresponding IP address. For example, the domain name www.example.com can translate to 198.105.232.4.
If one DNS server does not know how to translate a particular domain name, it asks another one, and so on, until the correct IP address is returned.
Desktop Messaging uses Domain Name resolution, which is provided by a DNS. If your network does not have a DNS, then you must configure Desktop Messaging to use IP addresses.
Configuring Desktop Messaging with IP address only
If you do not use DNS to resolve domain names, configure CallPilot 100/150 and client computers to use an IP address only:
1Ensure your CallPilot 100/150 system is not configured to use DNS.
2Enter the host name on CallPilot 100/150.
3Configure computers running Desktop Messaging with the IP address of CallPilot 100/150.
CallPilot Desktop Messaging Installation and Maintenance Guide
