[Standard - Nortel Networks Confidential]
Chapter 4 Using the SIP Personal Agent Call Manager 37
Understanding Call Manager terminology
The following table lists Call Manager terms and definitions.
Table 3 Call Manager list of terms
Term | Definition |
|
|
Current rules | A component of the Call Manager home screen. A list of |
| the active and inactive rules that you have applied to |
| routes (ring lists) appears in this area. You can change the |
| priority of a rule by moving it up or down in the list. You |
| can make a rule inactive. |
| See “Understanding screening and routing concepts” on |
| page 38 for more information. |
| You must have Advanced Screening and Routing enabled |
| in your service package in order to see this component. |
|
|
Default behavior | A component of the Call Manager home screen that |
| allows you to set three basic call treatments. The default |
| setting is “Try to find me.” |
| See “Selecting default options for your incoming calls” on |
| page 39 for more information. |
|
|
Options | A component of the Call Manager Home screen that |
| allows you to block all incoming calls with an anonymous |
| caller id. |
| See “Blocking anonymous calls” on page 40for more |
| information. |
|
|
Home | A link that returns you to the Call Manager Home screen. |
|
|
List Rules | A link on the Call Manager home screen that takes you to |
| the Call Manager Rules screen. From the Call Manager |
| Rules screen, you can set up how incoming calls are |
| screened based on the time of day and who is calling. A |
| screening rule must be applied to a route (ring list). |
| See “Creating a new screening rule” on page 47. |
|
|
List Routes | A link on the Call Manager home screen that takes you to |
| the Call Manager Routes screen. From the Call Manager |
| Routes screen, you can set up simultaneous or |
| sequential ring lists. |
| See “Creating a ring list” on page 42. |
|
|
