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Chapter 4 Using the SIP Personal Agent Call Manager 39

Selecting default options for your incoming calls

If you do not have routes and rules set up then you can select a default behavior for your incoming calls from the Call Manager screen. The following table lists the default options.

Table 4 Default options for incoming calls

Option

Description

 

 

Try to find me

If voice mail is enabled in your service package, any

 

access client that you are currently registered with will

 

ring, then forward to voice mail if you do not answer.

 

 

Send to voicemail

Your incoming call will not ring and go directly to voice

 

mail (if voice mail is enabled in your service package).

 

 

Reject - reason:

Enter a brief message in the Reason box to tell your

 

callers why you are rejecting their incoming call. If the

 

caller is using a SIP device, the reason will be

 

displayed on the caller's device.

 

 

The following picture shows the default behavior window from the Call Manager home screen.

To select a default option for your incoming calls

1Click the default option you wish to select from the Default behavior (if no rules apply) window. For example, if you want all your incoming calls to go to your voice mail (if enabled in your service package) without ringing, click Send to voicemail.

2Click Save.

SIP Personal Agent User Guide

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Nortel Networks MCP1.1 FP1 (2.02) Selecting default options for your incoming calls, Default options for incoming calls