HP CP4005 manual Incorrect tray, Automatic feed error, Tray 2 or optional Tray 3 feed error

Incorrect tray

Table 8-3Printer pulls from incorrect tray

Cause and solution

Cause	Solution
You are using a driver for a different printer. For more	Use a driver for this printer.
information, see Printer drivers or Printer drivers for Macintosh
computers.
The specified tray is empty.	Load media in the specified tray.
Tray behavior for the requested tray is set to FIRST in the	Change the setting to EXCLUSIVELY.
SYSTEM SETUP submenu of the CONFIGURE DEVICE
menu.
The media size is not configured correctly for the input tray.	Print a configuration page or use the control panel to determine
	the media size for which the tray is configured.
The guides in the tray are not against the paper.	Verify that the guides are touching the paper.

Automatic feed error

Table 8-4Media does not feed automatically

Cause and solution

Cause	Solution
Manual feed is selected in the software application.	Load Tray 1 with media, or, if the media is loaded, press .
The correct size media is not loaded.	Load the correct size media.
The input tray is empty.	Load media into the input tray.
Media from a previous jam has not been completely removed.	Open the printer and remove any media in the paper path.
	Closely inspect the fuser area for jams. See Paper jams.
The media size is not configured correctly for the input tray.	Print a configuration page or use the control panel to determine
	the media size for which the tray is configured.
The guides in the tray are not against the paper.	Verify that the rear and width media guides are touching the
	paper.

Tray 2 or optional Tray 3 feed error

Table 8-5Media does not feed from Tray 2 or optional Tray 3

Cause and solution

Cause	Solution
Manual feed is selected in the software application.	Load Tray 1 with media, or, if the media is loaded, press .
The correct size media is not loaded.	Load the correct size media.
The input tray is empty.	Load media in the input tray.

ENWW Media-handling problems 195