HP CP4005 Envelope printing error, Output quality, 7Envelopes jam or will not feed in the printer

Envelope printing error

Table 8-7Envelopes jam or will not feed in the printer

Cause and solution

Cause	Solution
Envelopes are loaded in an unsupported tray. Only Tray 1 can	Load envelopes into Tray 1.
feed envelopes.
Envelopes are curled or damaged.	Try using different envelopes. Store envelopes in a controlled
	environment.
Envelopes are sealing because the moisture content is too	Try using different envelopes. Store envelopes in a controlled
high.	environment.
Envelope orientation is incorrect.	Verify that the envelope is loaded correctly. See Configuring
	input trays.
This printer does not support the envelopes being used.	See Supported media weights and sizes.
Tray 1 is configured for a size other than envelopes.	Configure Tray 1 size for envelopes.

Output quality

Table 8-8Output is curled or wrinkled

Cause and solution

Cause	Solution
Media does not meet the specifications for this printer.	Use only media that meets the HP media specifications for this
	printer. See Supported media weights and sizes.
Media is damaged or in poor condition.	Remove media from the input tray and load media that is in
	good condition.
Printer is operating in an excessively humid environment.	Verify that the printing environment is within humidity
	specifications. See Printer specifications.
You are printing large, solid-filled areas.	Large, solid-filled areas can cause excessive curl. Try using a
	different pattern.
Media used was not stored correctly and might have absorbed	Remove media and replace it with media from a fresh,
moisture.	unopened package.
Media has poorly cut edges.	Remove media, flex it, rotate it 180 degrees or turn it over, and
	then reload it into the input tray. Do not fan media. If the
	problem persists, replace the media.

The specific media type was not configured for the tray or selected in the software.

Configure the software for the media (see the software documentation). Configure the tray for the media, see Configuring input trays.

ENWW Media-handling problems 197