HP LaserJet CP4005 8 Problem solving

Supply replacement guidelines ........................................................................................	147
Making room around the printer for replacing supplies ....................................................	148
Approximate replacement intervals for supplies ..............................................................	148
Using the cleaning page ...................................................................................................................	149
Configuring alerts .............................................................................................................................	152
8 Problem solving
Basic troubleshooting checklist ........................................................................................................	154
Factors affecting printer performance ..............................................................................................	155
Troubleshooting information pages ..................................................................................................	156
Configuration page ..........................................................................................................	156
Paper path test page .......................................................................................................	156
Registration page .............................................................................................................	157
Event log ..........................................................................................................................	157
Control panel message types ...........................................................................................................	158
Status messages .............................................................................................................	158
Warning messages ..........................................................................................................	158
Error messages ...............................................................................................................	158
Critical error messages ....................................................................................................	158
Control panel messages ...................................................................................................................	159
Message listing ................................................................................................................	159
Paper jams .......................................................................................................................................	183
Paper jam recovery ..........................................................................................................	183
To disable paper jam recovery ........................................................................	184
Common causes of paper jams ........................................................................................................	185
Paper jams .......................................................................................................................	185
Clearing jams ...................................................................................................................................	186
Jam in Tray 1 ...................................................................................................................	186
Jam in Tray 2 or optional Tray 3 ......................................................................................	187
Jams in top cover area ....................................................................................................	188
Clearing a jam in the top cover area ...............................................................	189
Clearing other jams ..........................................................................................................	191
Media-handling problems .................................................................................................................	194
Multiple sheets .................................................................................................................	194
Incorrect page size ..........................................................................................................	194
Incorrect tray ....................................................................................................................	195
Automatic feed error ........................................................................................................	195
Tray 2 or optional Tray 3 feed error .................................................................................	195
Special media feed error ..................................................................................................	196
Envelope printing error ....................................................................................................	197
Output quality ...................................................................................................................	197
Duplexing error ................................................................................................................	198
Printer response problems ...............................................................................................................	199
Control panel display is blank ..........................................................................................	199
Printer does not print .......................................................................................................	199
Printer not receiving data .................................................................................................	200
Printer selection ...............................................................................................................	200
Printer control panel problems .........................................................................................................	202
Control panel setting ........................................................................................................	202
Selecting optional Tray 3 .................................................................................................	202

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