Supply replacement guidelines

147

Making room around the printer for replacing supplies

148

Approximate replacement intervals for supplies

148

Using the cleaning page

149

Configuring alerts

152

8 Problem solving

 

Basic troubleshooting checklist

154

Factors affecting printer performance

155

Troubleshooting information pages

156

Configuration page

156

Paper path test page

156

Registration page

157

Event log

157

Control panel message types

158

Status messages

158

Warning messages

158

Error messages

158

Critical error messages

158

Control panel messages

159

Message listing

159

Paper jams

183

Paper jam recovery

183

To disable paper jam recovery

184

Common causes of paper jams

185

Paper jams

185

Clearing jams

186

Jam in Tray 1

186

Jam in Tray 2 or optional Tray 3

187

Jams in top cover area

188

Clearing a jam in the top cover area

189

Clearing other jams

191

Media-handling problems

194

Multiple sheets

194

Incorrect page size

194

Incorrect tray

195

Automatic feed error

195

Tray 2 or optional Tray 3 feed error

195

Special media feed error

196

Envelope printing error

197

Output quality

197

Duplexing error

198

Printer response problems

199

Control panel display is blank

199

Printer does not print

199

Printer not receiving data

200

Printer selection

200

Printer control panel problems

202

Control panel setting

202

Selecting optional Tray 3

202

ENWW

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Image 13
HP CP4005 manual Problem solving