Enww | HP CP4005 instruction

220 Chapter 8 Problem solving

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HP CP4005 manual Enww

Contents

HP Color LaserJet CP4005 Page HP Color LaserJet CP4005 Copyright and License Trademark Credits Online services HP direct ordering for accessories or suppliesHP service information HP service agreements HP support and information for Macintosh computers Table of contents Control panel O configuration Printing tasks Managing the printer Maintenance Color Problem solving Appendix a Working with memory Appendix B Supplies and accessoriesAppendix C Service and Support Appendix D Printer specifications Appendix E Regulatory information257 261 Xiv Printer basics Quick access to printer information User guide links Where to look for more informationSetting up the printer World Wide Web links Using the printer Accessory and Consumable Installation GuidesCD-ROM User Guide Online Help HP Color LaserJet CP4005dn product number CB504A Printer configurationsHP Color LaserJet CP4005n product number CB503A Printer features Features 1Features On/off switch Walk aroundTop cover Control panel Enww Printer software Software Installing the printing system software Installing the printing system software Installing Windows printing system software for networks Installing the software for Windows 2000 or Windows XP Removing software from Windows operating systems Uninstalling the softwareSoftware for networks HP Easy Printer Care Software HP Web JetadminUtilities Other components and utilities FeaturesEmbedded Web server Windows Mac OS Network administrator Additional drivers Printer driversSupported printer drivers Gaining access to the printer drivers Select the correct printer driverPrinter-driver Help Windows Duplexing Click the Installable Options menu Printer drivers for Macintosh computers Enww Installing Macintosh printing system software for networks To install printer drivers for Mac OS X v10.2, v10.3,Software for Macintosh computers PostScript Printer Description PPD files Click Add Printer To install the printing system softwareTo remove software from Macintosh operating systems Using the HP Printer Utility for Macintosh Printing a cleaningPrinting a configuration Opening the HP Printer Utility Uploading a file to the printer Ordering supplies online and using other support featuresViewing supplies status Activating the two-sided printing duplexing mode Configuring traysUpdating the firmware Printing stored jobs Opening the embedded Web server Changing network settingsSetting up e-mail alerts Click Apply Now Print media specifications Supported media weights and sizesTray Dimensions Weight or thickness Capacity 2Tray 1 media sizes 4Automatic duplex printing two-sided printing Automatic duplex printing Dimensions Weight or thickness3Tray 2 and optional Tray 3 media sizes1 Automatic duplex printing Dimensions Control panel Introduction Display 2Printer display Accessing the control panel from a computer Control panel buttons Button name Function Interpreting control panel indicator lights Indicator Off Flashing Control panel menus Getting started basics Menu hierarchy To enter the menusRetrieve job menu Information menu Configure device menu Paper handling menuPrint File Directory Print PCL Font List Print PS Font List Paper Handling Tray X Size Diagnostics menu Enww Print Retrieve job menuMenu item Description Print File Directory Information menuSupplies Status Paper handling menu Menu item Value Description Configure device menu Printing menu Print quality menu Belt Contact Auto Sense Mode Tray 1 SensingTray 2-N Sensing System setup menu Fuser Temp Tray Restore Optimize Quick Calibrate NOWCalibrate NOW Color RET OFF Disable Color Enable ColorImage Rotation Enabled Date Minutes Minutes Hours Wake TimePersonality Auto Clearable Warnings JOB Resets menu Menu Menu item Values Values are on and OFF Diagnostics menu Changing printer control panel configuration settings Setting the color/black mixShow IP address Color/black mix Setting the printer to use the requested tray Tray behavior options Press to select Manually Feed Prompt Setting manually feed promptSetting the printer default for PS defer media Setting the printer to duplex blank pages Setting the printer to use size/type promptSetting the printer to use another tray Setting sleep delay Sleep delaySetting the printer to rotate images Wake time Disabling/enabling sleep modeSetting the wake time Setting the display brightness Display brightness Setting the personality Setting the clearable warningsPersonality Clearable warnings Replace supplies Setting auto continueAuto continue Setting replace supplies response Setting order at responseOrder at Color supply out Setting jam recovery response Jam recoverySetting color supply out response RAM disk LanguageChanging RAM disk behavior Selecting the language Enww Using the printer control panel in shared environments Enww O configuration Setting an IP address Network configurationConfiguring TCP/IP parameters Setting the subnet mask Setting the default gateway USB configuration 1USB configuration Available software solutions HP Jetdirect print servers Wireless printing Ieee 802.11 standard Enww Printing tasks Print setting priorities Controlling print jobsSource Type and size Controlling print jobs Paper that can damage the printer Selecting print mediaMedia to avoid Automatic media type sensing auto sense mode Full sensing defaultTray 1 sensing Expanded sensing Transparency only default Tray 2 and optional Tray 3 sensing Configuring a tray when loading paper Configuring input traysConfiguring trays when the printer gives a prompt Configuring a tray to match print job settings Configuring trays using the paper handling menuConfiguring the paper size Configuring the paper type Setting a custom size in Tray 2 or optional Tray Printing from Tray 1 multipurpose tray Loading Tray Printing envelopes from Tray Loading envelopes into Tray Address type Left margin Top margin Printing from Tray 2 or optional TrayPrinting envelopes Enww Enww Enww Enww Loading custom-sized media into Tray 2 and optional Tray Enww Glossy paper Printing on special mediaTransparencies Colored paper EnvelopesLabels Heavy paper Preprinted forms and letterhead Paper type Paper weightHP LaserJet Tough paper Recycled paper To create a quick set Using features in the printer driverCreating and using quick sets Creating and using watermarks Resizing documents Setting a custom paper size from the printer driver Using different paper/coversPrinting a blank first Printing multiple pages on one sheet of paper Printing on both sides of the paper To print multiple pages on one sheet of paper On the Finishing tab, select Print on Both Sides manually To print on both sides manuallyLayout options for printing on both sides To set the color options Setting the color optionsUsing the HP Digital Imaging Options dialog box Using the Services tab Opening the HP Digital Imaging Options dialog box Using features in the Macintosh printer driver Creating and using presets in Mac OSTo create a preset To use presets To print a cover To print on both sides manually To set the color options Two-sided duplex printing Control panel settings for automatic two-sided printing Options for binding two-sided printing jobs Manual two-sided printing Printing booklets Special printing situations Printing a different firstPrinting a blank back cover Printing on custom-size media Stopping a print request Stopping the current print job from a software application Job storage features Proofing and holding a jobPrinting stored jobs Deleting stored jobs Private jobs Printing a private job Mopier mode Deleting a private job Enww Managing memory Managing the printer Menu map ConfigurationPrinter information pages Usage Press to select Print ConfigurationSupplies status Print RGB samples DemoPrint Cmyk samples File directory PCL or PS font listEvent log Press to select Print File Directory Using the embedded Web server Accessing the embedded Web server Settings tab Information tab Other links Setting the real-time clockNetworking tab Using the HP Easy Printer Care Software Supported operating systemsTo use the HP Easy Printer Care Software HP Easy Printer Care Software sections Alert Settings window Support tabSupplies Ordering window Device List tab Color Using color HP ImageREtPaper selection Color options Printing in four colors Cmyk Cmyk ink set emulation PostScript only Printing color samples Color matchingSample book color matching Color matching Automatic or manual color adjustment Managing printer color options on Windows computersPrint in grayscale RGB Color Color Themes Manual color options Edge ControlHalftone options Neutral Grays Restricting color printing Managing printer color options on Macintosh computers Print Color as GrayAdvanced color options for text, graphics, and photographs Halftone options RGB Color Edge Control Maintenance Print cartridge authentication Managing print cartridgesHP print cartridges Non-HP print cartridges Checking the print cartridge life Print cartridge storagePrint cartridge life expectancy Changing print cartridges Replacing a print cartridge To replace the print cartridge Changing print cartridges Incorrect Color Cartridge Locating supplies Supply replacement guidelinesReplacing supplies Approximate replacement intervals for supplies Making room around the printer for replacing supplies Using the cleaning Press to select Create Cleaning Setting the cleaning interval Press to select Process CleaningSetting auto cleaning Enww Configuring alerts Software Information location Problem solving Basic troubleshooting checklist Factors affecting printer performance Troubleshooting information pages Paper path test Registration Error messages Critical error messagesControl panel message types Status messages Control panel messages Message listing Clear jam then Press13.X.XX JAM in TOP Cover or Duplex Area For help press 13.X.XX JAM Inside Duplexer 13.X.XX Multiple Jams in Paper PathEmbedded I/O Buffer Overflow Printer Error Fuser ErrorUnexpected Type in Tray Controller Error 55.0X.YY Printer Error Printer ErrorControl panel message Description 53.XX.X Check RAM If the problem persists, contact To continue Support/ljcp4005No System Permanent Storage Error Settings ChangedSettings Changed Printer Error Storage Write Fail Write Protected FS FileSystem is Full FS not Cleaning Disk X% Complete Card SlotNot Functional Chosen Personality Cyan Cartridge Data ReceivedDeleting Private Jobs Disk Device Ready Genuine HP supplies installed Disk isEvent Log Empty Flash File Install Fuser Install SuppliesInstall Transfer Unit Insert or Close Do not Power OFF To use anotherLoad Tray Type Size For help press Loading Magenta Cartridge Manually FeedManually Feed Type Size Output Stack NON HP Supply USEOrder Color Cartridge Order Fuser KIT Less than X Pages Configuration Order Transfer KITPrinting Stopped Cmyk Samples Engine Test Event LOGFile Directory Font List Intermittent Mode RAM Disk DeviceRAM Disk File RAM Disk is To exit press. Stop Remove at least one print cartridge To exit press. Stop AT OUT To Stop AT OUT Request acceptedResend Restoring Values Restricted from Printing in ColorSize Mismatch Tray X=SIZE USB Accessory ErrorTray X Empty Tray X Open Yellow Cartridge JET Direct ErrorEmbedded Paper jam recovery Paper jams To disable paper jam recovery Paper jams Cause and solution SolutionCommon causes of paper jams Clearing jams Jam in Tray Jam in Tray 2 or optional Tray Jams in top cover area Clearing a jam in the top cover area Enww Clearing other jams Enww Close the transfer unit Close the top and front covers Media-handling problems Multiple sheetsIncorrect page size 1Printer feeds multiple sheets Incorrect tray Automatic feed errorTray 2 or optional Tray 3 feed error Special media feed error 6Transparencies or glossy paper will not feed Envelope printing error Output quality7Envelopes jam or will not feed in the printer 8Output is curled or wrinkled Duplexing error 9Printer will not duplex or duplexes incorrectly Printer response problems Control panel display is blankPrinter does not print 10No display message Printer not receiving data Printer selection12Printer is on, but is not receiving data 13Unable to select the printer from the computer Printer drivers or Printer drivers for Macintosh computers Printer control panel problems Control panel setting14Control panel settings work incorrectly Selecting optional Tray Symbol sets Output errorsIncorrect printer output Incorrect fonts 20Partial printout Partial printoutGuidelines for printing with different fonts Software application problems System selection through softwareFont selection from software Color selection from software Optional Tray 3 and duplexer recognition 25Problems with Mac OS Troubleshooting common Macintosh problemsSolving problems with Mac OS Print queue might be stopped Hardware troubleshooting Cause SolutionSoftware troubleshooting Color printing problems Printout color errorIncorrect shade Missing color Cartridge error Color match error29Inconsistent colors after installing a print cartridge 30Printed colors do not match screen colors Overhead transparency defects Print quality troubleshootingPrint quality problems associated with media Print quality problems associated with the environment Print quality problems associated with jamsPrint quality troubleshooting pages Print quality troubleshooting tool Press to select Quick Calibrate NOW Calibrating the printerRepetitive defect ruler Print quality defect chart Horizontal lines or streaks Misaligned colors Vertical lines Repetitive defects Loose toner Color fade in all colorsFingerprints and media dents Smeared toner Specks or stray toner Skewed, stretched, or off- center Enww Working with memory Printing a configuration Printer memory Installing memory Installing DDR memory DIMMs Enww Enww Enww Enww To enable memory for Windows 2000 and Windows XP Enabling memory Supplies and accessories Click Other Links Part Part number Type/size Supplies, accessories, and part numbersPart numbers HP Color LaserJet CP4005 User Guide Part Part number Enww Service and Support Hewlett-Packard limited warranty statement Print cartridge limited warranty statement Fuser and transfer unit limited warranty statement HP maintenance agreements On-site service agreementsPriority on-site service Next-day on-site service Enww Printer specifications Product Height Depth Width Weight Physical dimensionsTable D-1Physical dimensions Electrical specifications Table D-2Power consumption average, in watts1 Sound Pressure Level Bystander Position Declared Per ISO Sound Power Level Declared Per ISOAcoustic emissions Environmental specifications Specification Recommended Allowed Enww Regulatory information FCC regulations FCC regulations Environmental product stewardship program Return and recycling instructions PaperMaterial restrictions United States and Puerto Rico Material Safety Data Sheet Msds HP Color LaserJet CP4005 Series For more information Declaration of Conformity Declaration of Conformity Canadian DOC regulations Safety statementsLaser safety Laser Statement for Finland Luokan 1 laserlaite Enww Glossary Bidirectional communication Two-way data transmission Enww Enww Enww Symbols/Numerics Index Enww System setup FCC Page CB503-90901* *CB503-90901