Incorrect printer output

Incorrect fonts

Table 8-16Incorrect fonts are printed

Cause and solution

Cause

Solution

 

 

The font has not been correctly selected in the software

Re-select the font in the software application.

application.

 

 

 

The font is not available to the printer.

Download the font to the printer or use another font. (In

 

Windows, the driver does this automatically.)

 

 

The correct printer driver is not selected.

Select the correct printer driver. For more information, see

 

Printer drivers or Printer drivers for Macintosh computers.

 

 

Symbol sets

Table 8-17Unable to print all characters in a symbol set

Cause and solution

Cause

Solution

 

 

The correct font is not selected.

Select the correct font.

 

 

The correct symbol set is not selected.

Select the correct symbol set.

 

 

The selected character or symbol is not supported by the

Use a font that supports the selected character or symbol.

software application.

 

 

 

Drifting text

Table 8-18Drifting text between printouts

Cause and solution

Cause

Solution

 

 

Your software application is not resetting the printer to the top of the page.

See the documentation for the software or the PCL/PJL Technical Reference Package for specific information.

Output errors

Table 8-19Erratic, missing characters or interrupted printout

Cause and solution

Cause

Solution

 

 

The interface cable is of poor quality.

Try using a different, higher-quality, IEEE-compliant cable.

 

 

The interface cable is loose.

Disconnect and reconnect the interface cable.

 

 

ENWW

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HP CP4005 manual Incorrect printer output, Incorrect fonts, Symbol sets, Drifting text, Output errors
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