HP CP4005 manual Printer not receiving data, Printer selection

Table 8-11Printer is on, but nothing prints (continued)

Cause and solution

Cause	Solution
The computer port is not configured or is not working properly. Run another peripheral connected to this port to verify that the
	port is working properly.
The printer has not been correctly named for the network or for	Use the appropriate utility to name the printer on the network.
a Macintosh computer.

Printer not receiving data

Table 8-12Printer is on, but is not receiving data

Cause and solution

Cause	Solution
The printer’s Ready indicator light is not lit.	Press Stop to return the printer to the Ready state.
The top cover is not closed properly.	Close the top cover firmly.
A printer message other than Ready appears on the printer	See Control panel messages.
control panel.
The interface cable is not correct for this configuration.	Select the correct interface cable for your configuration. See
	HP Jetdirect print servers, or USB configuration.
The interface cable is not securely connected to both the	Disconnect and reconnect the interface cable. For Jetdirect
printer and the computer.	network connections, verify that the Link LED is on. The Link
	LED indicates that a proper network connection is established.
The printer is not configured correctly.	See Changing printer control panel configuration settings for
	configuration information.
The interface configurations on the printer’s configuration page	Configure the printer to match the computer configuration.
do not match the configurations on the host computer.
The computer is not working properly.	Try using an application that you know works properly to check
	the computer, or, in MS-DOS, type Dir>Prn at the DOS prompt.
The computer port that the printer is connected to is not	Run another peripheral connected to this port to verify that the
configured or is not working properly.	port is working properly.
The printer has not been correctly named for the network or	Use the appropriate utility to name the printer on the network.
Macintosh computer.

Printer selection

Table 8-13Unable to select the printer from the computer

Cause and solution

Cause	Solution
If you are using a switch box, the printer might not be selected	Select the correct printer through the switch box.
for the computer.
The printer’s Ready indicator light is not lit.	Press Stop to return the printer to the Ready state.
A printer message other than Ready appears on the printer	See Control panel messages.
control panel.

200 Chapter 8 Problem solving ENWW