HP customer care

Online services

For 24-hour access to information using a modem or Internet connection:

World Wide Web URL: For the HP Color LaserJet CP4005 Series printers, updated HP printer software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/ljcp4005. (The sites are in English.)

Go to http://www.hp.com/support/net_printing for information about network printing using HP Jetdirect print servers.

HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools may be accessed from http://instantsupport.hp.com.

Telephone support

HP provides free telephone support during the warranty period. When you call, you will be connected to a responsive team waiting to help you. For the telephone number for your country/region, see the flyer that came in the box with the product. You can also visit http://www.hp.com, and then click Contact HP, and then click Contact HP Worldwide. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.

You can also find support on the Internet at http://www.hp.com. Click the support & drivers block.

Software utilities, drivers, and electronic information

Go to http://www.hp.com/go/ljcp4005_software for the HP Color LaserJet CP4005 Series printer. The Web page for the drivers might be in English, but you can download the drivers themselves in several languages.

For telephone support, see the flyer that came in the box with the printer.

HP direct ordering for accessories or supplies

In the United States, supplies can be ordered from http://www.hp.com/sbso/product/supplies. In Canada, supplies can be ordered from http://www.hp.ca/catalog/supplies. In Europe, supplies can be ordered from http://www.hp.com/supplies. In Asia-Pacific, supplies can be ordered from http://www.hp.com/paper/.

Accessories can be ordered from http://www.hp.com/go/accessories.

Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).

HP service information

To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). For service for your product, call the customer support number for your country/region. See the flyer that came in the box with the printer.

HP service agreements

Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).

Extended Service: 1-800-446-0522

ENWW

iii

Page 5
Image 5
HP CP4005 manual HP customer care, Online services, HP direct ordering for accessories or supplies, HP service information