HP CP4005 manual Diagnostics menu

Diagnostics menu

The DIAGNOSTICS menu allows you to run tests that can help you identify and solve problems with the printer.

Menu item	Description
PRINT EVENT LOG	This item will print an event log that will display the last 50 entries in the
	printer’s event log, starting with the most recent.
SHOW EVENT LOG	This item displays the last 50 events on the control panel display, starting with
	the most recent.
PQ TROUBLESHOOTING	This item prints a Series of 8 pages that include instructions, pages for each
	color, a demo page, and a configuration page. These pages can help isolate
	print-quality problems.
PRINT DIAGNOSTICS PAGE	This item allows you to print a page that can assist in diagnosing printer
	problems.
DISABLE CARTRIDGE CHECK	This item allows you to remove a print cartridge to help determine which
	cartridge is the source of a problem.
PAPER PATH SENSORS	This item performs a test on each of the printer’s sensors to determine if they
	are working correctly and displays the status of each sensor.
PAPER PATH TEST	This item is useful for testing the paper handling features of the printer, such
	as the configuration of the trays.
MANUAL SENSOR TEST	This item performs tests to determine whether the paper path sensors are
	operating correctly.
MANUAL SENSOR TEST 2	This item performs tests to determine whether the paper path sensors are
	operating correctly.
COMPONENT TEST	This item will activate individual parts independently to isolate noise, leaking,
	and other hardware issues.
PRINT/STOP TEST	This item isolates print quality faults more accurately by stopping the printer
	in mid-print cycle. Stopping the printer in mid-print cycle allows you to see
	where the image begins to degrade. Stopping the printer in mid-print cycle
	will cause a jam that may need to be manually removed. A service
	representative should perform this test.
COLOR BAND TEST	Use this page to print a color band test page that is used to identify arcing in
	the high-voltage power supply.

ENWW Diagnostics menu 53