Control panel messages

Message listing

Control panel message

Description

Recommended action

 

 

 

10.90.X REPLACE

A color cartridge is out of toner and needs to

Replace the color cartridge.

[COLOR] CARTRIDGE

be replaced.

 

 

 

 

 

 

 

 

 

alternates with

 

 

 

 

 

For help press

 

 

 

 

 

 

 

 

10.X.X CARTRIDGES

The print cartridge is not seated properly in

Remove and reinstall the print cartridge.

NOT ENGAGED

the printer.

 

 

 

 

 

 

 

 

 

 

 

 

 

10.X.X SUPPLY

The printer cannot read or write to at least one

1.

Turn the printer off then on.

MEMORY ERROR

print cartridge memory tag or at least one

2.

 

 

 

memory tag is missing.

Press

for more information.

alternates with

The following control panel messages

3.

If the error persists, contact HP Support

For help press

correspond to the color of the print cartridge:

 

at http://www.hp.com/support/ljcp4005.

10.00.00 = black print cartridge

 

 

 

 

The supplies gauge will display the

 

 

 

 

10.00.01 = cyan print cartridge

 

 

 

 

consumption levels of print cartridges.

 

 

 

 

 

10.00.02 = magenta print cartridge

 

 

 

 

 

10.00.03 = yellow print cartridge

 

 

 

 

 

 

 

11.X INTERNAL CLOCK ERROR

This message is displayed when there is a

Press to continue. If this error occurs, the

 

problem with the real-time clock on the

printer will continue to track the time and date

 

formatter board.

using the processor clock until the printer is

 

XX=01 Dead clock battery

turned off. Unless the error is corrected, you

 

will be prompted to reset the date and time

 

XX=02 Dead real-time clock

whenever the printer is turned off then on.

 

 

 

 

 

 

 

 

 

 

13.X.XX JAM IN

There is a jam in the duplex path.

1.

Press

for detailed information about

DUPLEX PATH

 

 

clearing the jam.

 

 

 

 

 

 

For help press

 

2.

Press

and

to step through the

 

 

instructions.

 

 

 

3.

For more information, see Clearing

 

 

 

jams.

 

 

 

 

4.

If the message persists after clearing all

 

 

 

pages, contact HP Support at

 

 

 

http://www.hp.com/support/ljcp4005.

 

 

 

 

 

13.X.XX JAM IN

There is a jam in the paper path.

1.

Press

for detailed information about

PAPER PATH

 

 

clearing the jam.

 

 

 

 

 

 

For help press

 

2.

Press

and

to step through the

 

 

instructions.

 

 

 

 

 

 

 

ENWW

Control panel messages 159

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Image 175
HP CP4005 manual Control panel messages, Message listing