Table 8-19Erratic, missing characters or interrupted printout (continued)

Cause and solution

Cause

Solution

 

 

The interface cable is damaged or bad.

Try using a different interface cable.

 

 

The power cable is loose.

Disconnect and reconnect the power cable.

 

 

You are attempting to print a PCL job with the printer

From the printer control panel, select the correct printer

configured for PostScript Emulation.

personality, and then resend the print job.

 

 

You are attempting to print a PostScript job with the printer

From the printer control panel, select the correct printer

configured for PCL.

personality, and then resend the print job.

 

 

Partial printout

Table 8-20Partial printout

Cause and solution

Cause

Solution

 

 

 

A memory error message appears on the printer control panel.

1.

Free up printer memory by deleting unneeded

 

 

downloaded fonts, style sheets, and macros from printer

 

 

memory; or

 

2.

Add more memory to the printer.

 

 

The file you are printing contains errors.

Check the software application verify that the file does not

 

contain errors. To do so:

 

1.

Print another file that you know is error-free from within

 

 

the same application; or

 

2.

Print the file from another application.

 

 

 

Guidelines for printing with different fonts

The 80 internal fonts are available in PostScript Emulation (PS) and PCL mode.

To conserve printer memory, download only those fonts that are needed.

If you require several downloaded fonts, consider installing additional printer memory.

Some software applications automatically download fonts at the beginning of each print job. It might be possible to configure those applications to download only soft fonts that are not already resident in the printer.

204 Chapter 8 Problem solving

ENWW

Page 220
Image 220
HP CP4005 manual Guidelines for printing with different fonts, 20Partial printout