Basic troubleshooting checklist

If you are experiencing problems with the printer, this checklist can help identify the cause of the problem.

Is the printer connected to power?

Is the printer in the Ready state?

Are all necessary cables connected?

Are any messages displayed on the control panel?

Was a genuine HP supply installed?

Were recently replaced print cartridges installed correctly?

Were recently installed supplies (image fuser kit, image transfer kit) installed correctly?

Is the on/off switch in the on position?

If you cannot find solutions to printer problems in this guide, see http://www.hp.com/support/ljcp4005.

For additional information on installation and setup of the printer, see the getting started guide for this printer.

154 Chapter 8 Problem solving

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HP CP4005 manual Basic troubleshooting checklist