Feature Key chart

Feature Name

Context

Programmable

Feature

Fixed

 

Sensitive

Key

Access

Key

 

Soft Key

 

Code

 

 

 

 

 

 

Call Page

NO

NO

YES

NO

 

 

 

 

 

Call Park

YES

NO

NO

NO

 

 

 

 

 

Call Pickup

YES

NO

NO

NO

 

 

 

 

 

Call Pickup, Directed

NO

NO

YES

NO

 

 

 

 

 

Call Transfer

YES

NO

NO

NO

 

 

 

 

 

Call Waiting

NO

YES

NO

NO

 

 

 

 

 

Callers

YES

YES

NO

NO

 

 

 

 

 

Calling Name/Number

NO

NO

YES

NO

Delivery Blocking

 

 

 

 

(CNNB)

 

 

 

 

 

 

 

 

 

Charge a Call (Account

NO

NO

YES

NO

Code)

 

 

 

 

 

 

 

 

 

Conference 6-party

YES

NO

NO

NO

 

 

 

 

 

Controlled Interflow

NO

YES

NO

NO

 

 

 

 

 

Customer Originated

NO

YES

YES

NO

Trace (COT)

 

 

 

 

 

 

 

 

 

Direct Call Park

NO

YES

YES

NO

 

 

 

 

 

Display Agent

NO

YES

NO

NO

 

 

 

 

 

Display Queue

NO

YES

NO

YES

 

 

 

 

 

Emergency

NO

YES

NO

YES

 

 

 

 

 

Forced Agent

NO

YES

NO

NO

 

 

 

 

 

Forward an Internal Call

NO

NO

YES

NO

 

 

 

 

 

Group Intercom Call

NO

YES

NO

NO

 

 

 

 

 

Incalls

NO

NO

NO

YES

 

 

 

 

 

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Nortel Networks SL-100 manual

SL-100 specifications

Nortel Networks SL-100 is a sophisticated telecommunications platform renowned for its versatility and robust features. Introduced in the late 1990s, this digital switching system caters primarily to small and medium-sized enterprises (SMEs), providing them with advanced telephony capabilities that were once limited to larger organizations.

At the heart of the SL-100 is its ability to support both traditional circuit-switched telephony and emerging VoIP technologies. This dual capability allows businesses to transition seamlessly from legacy systems to modern communication frameworks, ensuring that they can leverage both existing infrastructure and new innovations. The platform is designed to scale, accommodating a range of up to 2,000 lines, making it an appropriate solution for companies anticipating growth.

One of the standout characteristics of the SL-100 is its modular architecture. This design enables organizations to customize their systems with various modules tailored to specific needs. Options such as voicemail, call center features, and enhanced reporting capabilities can be integrated without necessitating a complete system overhaul. As a result, businesses can implement only the features they require, optimizing cost and efficiency.

Nortel’s SL-100 employs a centralized management interface that simplifies administration and improves operational efficiency. This interface provides system administrators with real-time monitoring and the ability to manage user accounts and features from a single point. The platform also facilitates easier troubleshooting and maintenance, reducing downtime and operational disruption.

Security is another essential feature of the SL-100. It incorporates user authentication, call encryption, and network security measures to protect sensitive communications. As cyber threats become increasingly prevalent, the SL-100 positions itself as a reliable option for businesses concerned about maintaining secure communications.

Additionally, the Nortel SL-100 supports various standard protocols, enhancing interoperability with third-party applications and equipment. This crucial compatibility improves its attractiveness to organizations seeking to integrate their legacy systems with modern solutions like customer relationship management (CRM) and other enterprise applications.

Overall, Nortel Networks SL-100 stands out as a dynamic telecommunications solution, balancing advanced technology, flexibility, and security. As businesses navigate an ever-evolving communications landscape, the SL-100 offers a pathway for companies to modernize their communication infrastructure while maintaining the functionality and integrity of their existing systems.