While on an active call

To view the name of a second

While on a call, you hear the call

caller while on a call in

waiting tone.

progress:

 

Inspect

 

 

1. Press the Inspect Key.

 

 

2498

 

 

2. Press the flashing DN Key. The

 

 

 

 

 

call waiting information appears

 

 

 

on the display.

 

 

 

Note 1: The display information on the

 

 

 

incoming call does not interfere with the

 

 

 

current call in progress.

 

 

 

Note 2: You can use the Inspect Key with

 

 

 

other feature keys to display information

 

 

 

associated with the feature keys.

Trace a Malicious Call

Malicious Call Hold provides a way for you to trace nuisance calls.

Note: If available on your system, Customer Originated Trace is another fea- ture that provides a way for you to trace nuisance calls.

To trace a call:

MALCSHold

2498

If you do not have a

1.Press the Malicious Call Hold Key.

2.If you wish to return to the call, press the DN beside the flashing LED indicator of the call.

MALCSHold key:

Trans

1.Press the Transfer or 3-way Call key.

2.The calling party is placed on hold and you receive a special dial tone.

3.Dial the MALCShold FAC.

4.You are automatically reconnected to the calling party.

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Nortel Networks SL-100 manual Trace a Malicious Call, Inspect, MALCSHold 2498, MALCSHold key Trans

SL-100 specifications

Nortel Networks SL-100 is a sophisticated telecommunications platform renowned for its versatility and robust features. Introduced in the late 1990s, this digital switching system caters primarily to small and medium-sized enterprises (SMEs), providing them with advanced telephony capabilities that were once limited to larger organizations.

At the heart of the SL-100 is its ability to support both traditional circuit-switched telephony and emerging VoIP technologies. This dual capability allows businesses to transition seamlessly from legacy systems to modern communication frameworks, ensuring that they can leverage both existing infrastructure and new innovations. The platform is designed to scale, accommodating a range of up to 2,000 lines, making it an appropriate solution for companies anticipating growth.

One of the standout characteristics of the SL-100 is its modular architecture. This design enables organizations to customize their systems with various modules tailored to specific needs. Options such as voicemail, call center features, and enhanced reporting capabilities can be integrated without necessitating a complete system overhaul. As a result, businesses can implement only the features they require, optimizing cost and efficiency.

Nortel’s SL-100 employs a centralized management interface that simplifies administration and improves operational efficiency. This interface provides system administrators with real-time monitoring and the ability to manage user accounts and features from a single point. The platform also facilitates easier troubleshooting and maintenance, reducing downtime and operational disruption.

Security is another essential feature of the SL-100. It incorporates user authentication, call encryption, and network security measures to protect sensitive communications. As cyber threats become increasingly prevalent, the SL-100 positions itself as a reliable option for businesses concerned about maintaining secure communications.

Additionally, the Nortel SL-100 supports various standard protocols, enhancing interoperability with third-party applications and equipment. This crucial compatibility improves its attractiveness to organizations seeking to integrate their legacy systems with modern solutions like customer relationship management (CRM) and other enterprise applications.

Overall, Nortel Networks SL-100 stands out as a dynamic telecommunications solution, balancing advanced technology, flexibility, and security. As businesses navigate an ever-evolving communications landscape, the SL-100 offers a pathway for companies to modernize their communication infrastructure while maintaining the functionality and integrity of their existing systems.