Problem 5:

Problem 7:

Ink smears on the paper when I print on narrow forms.

The ALARM light is flashing.

Solution:

This may be caused by excessive printhead travel from the centering position. Enter the Menu and set the Centering Position to MODE 1. Refer to “Using Your Printer, Menu Mode.”

For the wide-carriage printer, if MODE 1 doesn't work, try setting the Centering Position to MODE 2.

Problem 6:

I've installed a new ribbon and the printing is smeared and streaked.

Solution:

The ribbon shield is either loose or missing. Remove the ribbon cartridge and check the ribbon shield.

If it is loose, secure it.

If it is missing, find it and install it.

Solution:

Try turning the printer off and then back on again. If the light still blinks, call for service.

Problem 8:

The ALARM light is on and the Character Pitch 10 light is flashing.

Solution:

This indicates that the paper lever is set at the wrong position for the paper you are trying to use. Move it to the proper setting.

User’s Guide: English 91

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Image 91
Oki 391, 390 manual Solution