Service and Support: Latin America
Oki Data is committed to offer the best customer support possible to our customers. In the instance of having a difficult problem with your OKI product, please contact any of the OKI- CAS (Centro Autorizado de Servicio) shown on our Web site, www.okidata.com.
Sales and Service Centers: Latin America
If you need to service your OKI product, please contact the store where you bought your fax machine or contact any of the
•Prices and charges may vary.
•A copy of the proof of purchase is required for the warranty process.
Contacting Oki Data: Latin America
Information regarding our products and authorized service centers is available in our Web site:
http://www.okidata.com
Customer Support Professionals: Latin America
Our CAS’s are trained and certified to provide the best service and support possible to our customers. Make sure that you are close to your machine when you call one of our OKI authorized service centers
Our customer support professionals are trained on all current OKI products. They can answer your questions regarding:
•Location of nearest CAS (Service Center).
•Installation of your machine.
•Usage/normal maintenance of your machine.
•Error message interpretation/solutions
•Parts and supplies identification.
•Consumer relations.
