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Olivetti D-COPIA 300MF, D-COPIA 400MF, D-COPIA 500MF Solving Malfunctions

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Troubleshooting

6-2 OPERATION GUIDE

Solving Malfunctions

The table below provides general guidelines for problem solving.

If a problem occurs with your machine, look into the checkpoints and

perform procedures indicated on the following pages. If the problem

persists, contact your Service Representa tive .

Symptom Checkpoints Corrective Actions Reference

Page

The operation panel

does not respond

when the main power

switch is turn ed on.

Is the machine plugg e d in? Plug the power cor d int o an AC

outlet. —

Pressing the Start key

does not produce

copies.

Is there a message on the

touch panel? Determine appropriate response to

the message and respond

accordingly.

6-4

Blank sheets are

ejected. Are the originals loaded

correctly? When placing originals on the

platen, place them face-down and

align them with the original size

indicator plates.

2-25

When placing originals in the

optional docu m en t pr ocessor,

place them face-up.

2-27

Printouts are too light. Is the machine in Auto

Density mode? Set the correct density level for

auto density. —

Is the machine in Manual

Density mode? Use [Image Quality] to set the

correct density level. 3-9

When changing the default density

level, adjust the density manually

and choose the desired level.

—

Is the toner distributed evenly

within the toner container? Shake the toner container from

side to side about 10 times. 5-7

Is there a message indicating

the addition of toner? Replace the toner container. 5-7

Is the paper damp? Replace the paper with new paper. 2-25

Printouts are too dark. Is the machine in Auto

Density mode? Set the correct density level for

auto density. —

Is the machine in Manual

Density mode? Use [Image Quality] to set the

correct density level. 3-9

When changing the default density

level, adjust the density manually

and choose the desired level.

—

Contents

Main Page Page Page Legal and Safety Information Legal Information Legal Restriction on Copying/Scanning Regarding Trade Names Monotype Imaging License Agreement 1 2 3 4 6 7 8 9 10 11 Energy Star (ENERGY STAR) Program Sleep Automatic 2-Sided Copy Functions Paper Recycling Safety Conventions in This Guide Symbols Legal and Safety Information viii OPERATION GUIDE Caution Labels Installation Precautions Environment Power supply/Grounding the machine Handling of plastic bags Precautions for Use Cautions when using the machine Page Cautions when handling consumables Laser Safety Legal and Safety Information OPERATION GUIDE xv Safety Instructions Regarding the Disconnection of Power Radio Frequency Transmitter Radio Tag Technology Page About this Operation Guide Included Guides Conventions in This Guide CAUTION: Description of Operation Procedure Originals and Paper Sizes Icons on the Touch Panel A A AA Contents Page Page Machine Part Names OPERATION GUIDE 1-3 Page Operation Panel Part Names 1-6 OPERATION GUIDE Touch Panel Copy Screen 1 2 Finishing] Screen 3 Ready to copy. 4 To: Chain Detail/Edit Delete Recall Place origin a l. 5 3 Transmission] 4 5 Document Box Screen 2 3 Memory] Screen 4 (Displayed only when optional FAX kit is installed) 2 3 4 Communication Job] 5 1 2 3 Program Program Page 2 Preparation before Use Documents Contained in the Attached CD-ROM Determining Connection Method and Preparing Cables Connection Example Preparing Necessary Cables Page Page Page Setting Date and Time NOTE: 1 2 3 4 NOTE: 5 6 7 NOTE: 8 9 Configuring Network (LAN Cable Connection) 2 3 4 5 Page Installing Software NOTE: Selecting Default Screen (Optional) 2 3 5 Page Loading Paper Before Loading Paper 1 2 3 4 CAUTION: NOTE: 1 NOTE: 2 3 4 5 6 NOTE: 7 Loading Paper in the Multi Purpose Tray 1 2 3 Loading Envelopes 1 2 3 NOTE: Selecting Paper Size and Type 2 3 5 Page 2 3 5 Loading Originals Placing Originals on the Platen 1 NOTE: 2 3 Loading Originals in the Document Processor CAUTION: 1 2 CAUTION: Page Page 3 Basic Operation Power On/Off Power On NOTE: Power Off CAUTION: Page Sleep and Auto Sleep Page Basic Operation 3-6 OPERATION GUIDE Touch Panel Display Display of Originals and Paper The touch panel displays the selected paper source and output tray. Display in Changing Screen Ready to copy. 1 NOTE: 2 NOTE: 3 4 5 6 Adjusting Density 1 2 Selecting Image Quality 1 2 Zoom Copying Page 1 2 Duplex Copying NOTE: NOTE: Basic Operation OPERATION GUIDE 3-15 Book to Two-sided Produces two-sided copies from an open book original with facing pages. 1 and then [Duplex]. 2 Duplex option. 3 6 7 Collate/Offset Copying NOTE: 1 2 3 4 Page Page Sending NOTE: Send as E-mail NOTE: 3 4 5 6 NOTE: 9 10 Send to Folder (SMB) 1 3 4 5 6 NOTE: 7 NOTE: 8 9 10 11 Send to Folder (FTP) 1 3 4 5 6 NOTE: 7 NOTE: 8 9 11 Image Data Scanning with TWAIN 2 NOTE: 1 Page Page Page Page Page Specifying Destination Choosing from Address Book 2 NOTE: 3 4 NOTE: Page Choosing by One-Touch Key NOTE: Choosing by Speed Dial Sending to Different Types of Destinations (Multi Sending) Using Document Box 1 2 3 NOTE: 4 5 6 Printing Document Stored in Custom box 2 NOTE: 4 NOTE: 5 6 7 Sending Document Stored in Custom Box 2 NOTE: 4 NOTE: 5 6 NOTE: 7 Editing Document Stored in Custom Box 2 NOTE: 4 NOTE: 5 6 NOTE: 4 NOTE: 5 6 7 8 9 10 NOTE: Printing Document Stored in Job Box 2 3 4 Printing a Document Stored in Removable USB Memory Limitations Printing 2 NOTE: 3 4 5 Removing USB Memory CAUTION: 2 3 4 Canceling/Viewing/Changing Job Canceling Job NOTE: 2 3 NOTE: 4 Viewing Job Detail 2 3 4 NOTE: 5 Viewing Job Log 3 4 NOTE: 5 Print Job Suspension and Interruption (Priority Override) 2 3 Checking Remaining Toner and Paper NOTE: 2 3 NOTE: Quick Setup Screen Functions Available for Registration in Quick Setup Screen Changing Registration 2 3 4 Page 4 Optional Equipment Overview of Optional Equipment Page Page 3000 Sheet Paper Feeder Built-in Finisher Page Page Page Page Page Key Counter Inserting the Key Counter NOTE: Fax Kit Data Backup Kit Page Page Page Cleaning CAUTION: Platen Cover / Document Processor / Glass Surface 1 2 Slit Glass 1 2 3 Page Page 4 5 Toner Container and Waste Tone r Box Replacement CAUTION: CAUTION: 1 2 WARNING: CAUTION: Page Page Page Page Page Page Solving Malfunctions Page Responding to Error Messages Alphanumeric Page Page Page Page Page Clearing Paper Jams Jam Location Indicators Precautions of the Paper Jam WARNING: CAUTION: 1 Page Page Page Page Page Page Page Page Page Page Page Page Character Entry Method NOTE: Entry Screens Page Page 9 10 Specifications NOTE: Machine Copier Printer Scanner Document Processor (option) Paper Feeder (option) 3000 Sheet Paper Feeder (option) Document Finisher (option) 3000 Sheet Document Finisher (option) Job Separator (option) Built-in Finisher Environmental Specifications NOTE: Index O P Q R S Page INFORMATION 1. FOR COUNTRIES IN THE EUROPEAN UNION (EU) T O DISPOSE OF OUR DEVICES 2. FOR OTHER COUNTRIES (NOT IN THE EU) Page www.olivetti.com Copyright 2006 Olivetti Tous droits rservs ENERGY STAR est une marque dpose des tats-Unis. Informations lgales et de scurit Informations lgales Restriction lgale concernant la copie et la numrisation Marque commerciales Monotype Imaging License Agreement 1 2 3 4 5 6 7 8 9 10 Energy Star (ENERGY STAR) Program Veille Fonction de copie recto verso automatique Recyclage du papier Conventions en matire de scurit Symboles tiquettes Attention Prcautions d'installation Environnement Alimentation lectrique/Mise la terre de la machine Manipulation des sacs en plastique Prcautions d'utilisation Prcautions prendre lors de l'utilisation de la machine Page Prcautions prendre lors de la manipulation de consommables Informations lgales et de scurit xiv MANUEL DUTILISATION Scurit laser Informations lgales et de scurit MANUEL DUTILISATION xv Instructions de scurit concernant le dbranchement de l'alimentation lectrique Emetteur de frquences radio Technologie de balises radio Page propos de ce manuel dutilisation Manuels fournis Conventions utilises dans ce manuel Description des procdures dutilisation Formats des originaux et du papier Icnes de lcran tactile A A AA Table des matires Page Page Machine Nomenclature MANUEL D'UTILISATION 1-3 Page Panneau de commande Nomenclature 1-6 MANUEL D'UTILISATION cran tactile P rt pour co p ie. 1 2 3 Finition] P rt pour co p ie. 4 : Chaner Dtail/Modif. Supprimer Rappeler Placez l'origin al. dition] 3 personnalise] doriginal/ transmission] 4 Image] 2 travaux] 1 3 amovible] 2 Fournitures] 3 4 Communication] 1 2 3 Programme Programme Page 2 Prparation lutilisation Documents figurant sur le CD-ROM daccompagnement Choix de la mthode de connexion et prparation des cbles Exemple de connexion Prparation des cbles ncessaires Page Page Page Configuration de la date et de lheure 1 REMARQUE : REMARQUE : 3 2 6 7 REMARQUE : 8 9 Configuration du rseau (raccordement via un cble LAN) 1 2 3 4 5 6 7 8 9 Configuration TCP/IP (avec adresse DHCP) 1 Installation du logiciel REMARQUE : Slection de lcran par dfaut (en option) 1 2 3 5 Choix de la langue (en option) 1 2 3 4 5 Chargement du papier 1 2 3 4 AT T E N T I O N : REMARQUE : 1 REMARQUE : 2 3 4 5 6 REMARQUE : 7 Chargement du papier dans le bac MF 1 2 3 Chargement denveloppes 1 2 3 REMARQUE : Slection du type et du format de papier 1 2 3 5 Page 1 2 3 5 Chargement des originaux 1 REMARQUE : 2 3 Chargement des originaux dans le chargeur de documents AT T E N T I O N : 1 2 Page Page 3 Utilisation de base Mise sous tension et hors tension Mise sous tension REMARQUE : Mise hors tension AT T E N T I O N : Page Veille et veille automatique Page Utilisation de base 3-6 MANUEL D'UTILISATION cran tactile Affichage des originaux et du papier Lcran tactile affiche la source de papier slectionne et le rceptacle de sortie. Affichage lors dun changement dcran P rt p our cop ie. 1 REMARQUE : 2 REMARQUE : 3 REMARQUE : 4 5 6 1 2 Choix de la qualit image 1 2 Agrandissement/rduction Page 1 2 Copie recto verso REMARQUE : REMARQUE : 1 2 3 4 5 6 7 Copies assembles/dcales REMARQUE : 1 2 3 4 Page Envoi REMARQUE : Envoi en E-mail REMARQUE : REMARQUE : 2 3 4 5 6 9 10 Envoi vers dossier (SMB) 1 2 3 4 5 6 REMARQUE : 7 REMARQUE : 8 9 10 11 Envoi vers dossier (FTP) 1 2 3 4 5 6 REMARQUE : 7 REMARQUE : 8 9 11 Numrisation dimages laide de TWAIN REMARQUE : 1 REMARQUE : Page Page 3 4 5 Page Page Spcification de la destination Slection dans le carnet dadresses 1 2 REMARQUE : 3 4 Page Slection par touche unique REMARQUE : Slection par numrotation abrge Envoi vers diffrents types de destinataires (Envoi multiple) Utilisation de la Bote de document 1 REMARQUE : 2 3 4 5 6 Impression de documents stocks dans la Bote personnalise 1 2 REMARQUE : 4 REMARQUE : 5 6 7 Envoi de documents stocks dans la Bote personnalise 1 2 4 REMARQUE : 5 6 REMARQUE : 7 dition de documents stocks dans la Bote personnalise 1 2 REMARQUE : 4 REMARQUE : 5 6 REMARQUE : 1 2 4 5 6 7 8 REMARQUE : 9 10 1 2 3 4 Impression de documents stocks en mmoire USB amovible Limitations Impression 1 2 REMARQUE : 3 4 5 Retrait de la mmoire USB AT T E N T I O N : 1 2 3 4 Annulation/Visualisation/Modification dun travail Annulation de travaux REMARQUE : 2 3 REMARQUE : 4 Visualisation des dtails dun travail 2 3 4 REMARQUE : 5 Visualisation du Journal des travaux 3 4 REMARQUE : 5 Suspension et interruption des travaux dimpression (Annulation de priorit) 2 3 Vrification du niveau de toner et de papier REMARQUE : 2 3 REMARQUE : cran Installation rapide Fonctions pouvant tre enregistres dans lcran dinstallation rapide Modification des enregistrements 1 2 3 4 4 Matriel en option Prsentation des quipements en option Page Chargeur de documents Chargeur de papier REMARQUE : Chargeur de papier 3 000 feuilles Module de finition intgr Page Page Page Module finition de documents Module finition de documents 3 000 feuilles Page Compteur cl Utilisation du compteur cl REMARQUE : Kit de fax Kit de sauvegarde de donnes Kit de scurit (cl USB) Interface srie Page Page Nettoyage AT T E N T I O N : Capot des originaux / Chargeur de documents / Glace dexposition 1 2 Verre fendu 1 2 3 Page Page 4 5 Remplacement de la cartouche de toner et du bac de rcupration de toner AT T E N T I O N : 1 2 AVERTISSEMENT : AT T E N T I O N : Page Page Page Page Page Page Rsolution des dysfonctionnements Page Page Rponse aux messages derreur Alphanumrique Page Page Page Page Page Rsolution des incidents papier Indicateurs demplacement de bourrage Prcautions prendre lors de la rsolution dincidents papier AVERTISSEMENT : AT T E N T I O N : 1 Page Page Page Page Page Page Page Page Page Chargeur de documents en option 2 3 Page Page Page Mthode de saisie de caractres REMARQUE : crans de saisie Page Page 9 10 Spcifications REMARQUE : Machine Copieur Imprimante Scanner Chargeur de documents (en option) Chargeur de papier (en option) Chargeur de papier 3 000 feuilles (en option) Module finition de documents (en option) Module finition de documents 3 000 feuilles (en option) Sparateur de travaux (en option) Module de finition intgr Respect de lenvironnement REMARQUE : Index A C D E Page Page INFORMATIONS 1. POUR LES PAYS DE L'UNION EUROPEENNE (UE) P OUR METTRE CORRECTEMENT NOS 2. POUR LES AUTRES PAYS (NON UE)