Troubleshooting
OPERATION GUIDE 6-3
Printouts are not
clear. Did you choose appropriate
image quality for the original? Select appropriate image quality. 3-9
Printouts are dirty. Is the platen or the document
processor dirty? Clean the platen or the document
processor. 5-2
Is the transfer roller dirty? Brush the transfer roller clean. 5-5
Images are skewed. Are the originals placed
correctly? When placing originals on the
platen, align th em with th e or igin al
size indicator plates.
2-27
When placing originals in the
optional document processo r , align
the original width guides securely
before placing th e or igin als .
2-27
Is the paper loaded
correctly? Check the position of the paper
width guides. 2-28
Papers often jam. Is the paper loaded
correctly? Load the paper correctly. 2-16
Is the paper of the supported
type? Is it in good condition? Remove the p aper , turn it over , and
reload it. 2-16
Is the paper curled, folded or
wrinkled? Replace the paper with new paper. 2-16
Are there any loose scraps or
jammed paper in the
machine?
Remove any jammed paper. 6-10
Printouts from the
document processor
have black lines.
Are the slit glasses dirty? Clean the slit glasses. 5-3
Printouts are
wrinkled. Is the paper separator of the
paper feed unit dirty? Clean the paper separator. 5-4
Cannot print. Is the machine plugg e d in? Plug the po we r cor d int o an AC
outlet. —
Is the machine powered on? Turn on the main power switch. 3-2
Is the printer cable
connected? Connect the correct printer cable
securely. 2-3
Was the machine powered
on before the printer cable
was connected?
Power on the machine after
connecting the printer cable. 2-3
Documents are
printed improperly. Is the official application
software used on PC? Check that the official prin ter driver
or application software is used. —
Symptom Checkpoints Corrective Actions Reference
Page