Troubleshooting

 

 

 

 

 

 

 

 

Symptom

Checkpoints

Corrective Actions

Reference

Page

 

 

 

 

 

 

 

Printouts are not

Did you choose appropriate

Select appropriate image quality.

3-9

clear.

image quality for the original?

 

 

 

 

 

 

Printouts are dirty.

Is the platen or the document

Clean the platen or the document

5-2

 

processor dirty?

processor.

 

 

 

 

 

 

Is the transfer roller dirty?

Brush the transfer roller clean.

5-5

 

 

 

 

Images are skewed.

Are the originals placed

When placing originals on the

2-27

 

correctly?

platen, align them with the original

 

 

 

size indicator plates.

 

 

 

 

 

 

 

When placing originals in the

2-27

 

 

optional document processor, align

 

 

 

the original width guides securely

 

 

 

before placing the originals.

 

 

 

 

 

 

Is the paper loaded

Check the position of the paper

2-28

 

correctly?

width guides.

 

 

 

 

 

Papers often jam.

Is the paper loaded

Load the paper correctly.

2-16

 

correctly?

 

 

 

 

 

 

 

Is the paper of the supported

Remove the paper, turn it over, and

2-16

 

type? Is it in good condition?

reload it.

 

 

 

 

 

 

Is the paper curled, folded or

Replace the paper with new paper.

2-16

 

wrinkled?

 

 

 

 

 

 

 

Are there any loose scraps or

Remove any jammed paper.

6-10

 

jammed paper in the

 

 

 

machine?

 

 

 

 

 

 

Printouts from the

Are the slit glasses dirty?

Clean the slit glasses.

5-3

document processor

 

 

 

have black lines.

 

 

 

 

 

 

 

Printouts are

Is the paper separator of the

Clean the paper separator.

5-4

wrinkled.

paper feed unit dirty?

 

 

 

 

 

 

Cannot print.

Is the machine plugged in?

Plug the power cord into an AC

—

 

 

outlet.

 

 

 

 

 

 

Is the machine powered on?

Turn on the main power switch.

3-2

 

 

 

 

 

Is the printer cable

Connect the correct printer cable

2-3

 

connected?

securely.

 

 

 

 

 

 

Was the machine powered

Power on the machine after

2-3

 

on before the printer cable

connecting the printer cable.

 

 

was connected?

 

 

 

 

 

 

Documents are

Is the official application

Check that the official printer driver

—

printed improperly.

software used on PC?

or application software is used.

 

 

 

 

 

OPERATION GUIDE

6-3

Page 154 Page 156
Page 155
Image 155
Olivetti D-COPIA 400MF manual Did you choose appropriate Select appropriate image quality, Image quality for the original?
Page 154 Page 156

D-COPIA 400MF, D-COPIA 500MF, D-COPIA 300MF specifications

The Olivetti D-COPIA series, encompassing the D-COPIA 300MF, D-COPIA 400MF, and D-COPIA 500MF, represents a versatile range of multifunctional printing devices renowned for their efficiency, performance, and advanced features tailored to meet the demands of modern offices. These devices integrate printing, scanning, copying, and faxing capabilities into a compact solution, enhancing productivity while minimizing the need for multiple machines.

The D-COPIA 300MF is the entry-level model designed for small to medium-sized businesses. It offers a printing speed of up to 30 pages per minute, making it suitable for everyday office tasks. Equipped with a 1200 x 1200 dpi printing resolution, it ensures high-quality output for both documents and images. The device supports various paper formats and has a standard paper capacity of 250 sheets, expandable to accommodate up to 1,200 sheets with optional trays.

The D-COPIA 400MF steps up the functionality, offering a faster print speed of 40 pages per minute. This model features a more advanced touchscreen interface, providing users with an intuitive control experience. Its double-sided printing function saves paper and reduces printing costs, making it a sustainable choice. The scanner supports both color and black-and-white scanning with an impressive scanning speed, enhancing digital workflows.

The flagship D-COPIA 500MF boasts the highest performance in the series, with a rapid print speed of up to 50 pages per minute. This machine is engineered for high-volume environments, offering robust features like a larger standard paper capacity of 550 sheets and advanced security options. It includes secure printing and user authentication to protect sensitive information. The D-COPIA 500MF also supports advanced connectivity options, including Wi-Fi, Ethernet, and mobile printing, ensuring seamless integration into a variety of office environments.

All three models utilize Olivetti’s innovative technologies, such as energy-saving modes and the latest in digital imaging and processing, which not only enhance functionality but also contribute to reduced energy consumption. The D-COPIA series is designed with user-friendliness in mind, featuring easy-to-navigate menus and comprehensive support for mobile printing. Overall, the D-COPIA 300MF, 400MF, and 500MF collectively embody Olivetti's commitment to providing efficient, reliable, and high-quality office solutions that adapt to the evolving needs of businesses.
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