Troubleshooting
OPERATION GUIDE 6-5
Cannot connect to
Authentication
Server.
Press [End] and check the
following items:
Registration to Authentication
Serve
Password and computer
address for Authentication
Server
Connection of Network
Cannot duplex print
this paper type. Did you select a paper size/
type that cannot be duplex
printed?
Select the available paper size/
type.
Press [Continue] to print without
using Duplex.
3-13
Cannot execute this
job. This job is canceled because it is
restricted by Job Accounting.
Press [End].
Cannot offset this
paper type. Did you select a paper size
(A3, B4, A5-R, B6-R, Folio,
Ledger, Statement and 8K)
that cannot be offset?
Select the available paper size.
Press [Continue] to print without
using Offset.
3-16
Cannot punch this
paper type. Did you select a paper size/
type that cannot be
punched?
Select the available paper size/
type.
Press [Continue] to print without
using Punch.
Cannot staple this
paper type. Did you select a paper size/
type that cannot be stapled? Select the available paper size/
type.
Press [Continue] to print without
using Staple.
Check the cover. Is there any cover which is
open? Close the cover indicated on the
touch panel.
Check the document
processor. Is the document processor
open? Close the document processor.
Is the top cover of the
document processor op en ? Close the top cover of the
document processor. 6-21
Check the finisher. Is the built-in finisher or the
document finisher set
correctly?
Set the built-in finisher or the
document finisher correctly. For
details, refer to the respective
Operation Guides.
Is the built-in finisher tray set
correctly? Set the built-in finisher tray
correctly.
Clean the slit glass. Clean the slit glass using the
attached cleaning cloth. 5-3
Error Message Checkpoints Corrective Actions Reference
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