Troubleshooting

Error Message

Checkpoints

Corrective Actions

Reference

Page

 

 

 

 

 

 

 

Empty the punch

–

The punch waste box of the

—

waste box.

 

document finisher or 3,000-sheet

 

 

 

capacity document finisher is full.

 

 

 

Follow the instruction on the touch

 

 

 

panel to empty the punch waste

 

 

 

box.

 

 

 

 

 

Failed to specify Job

–

This job is canceled. Press [End].

—

Accounting.

 

 

 

 

 

 

 

Failed to store job

–

This job is canceled. Press [End].

—

retention data.

 

 

 

 

 

 

 

FAX box limit

–

FAX box is full, and no further

—

exceeded.

 

storage is available. This job is

 

 

 

canceled. Press [End].

 

 

 

 

 

Finisher tray is full of

Is the acceptable storage

Remove paper from the document

—

paper.

capacity exceeded for the

finisher tray.

 

 

document finisher tray?

If printing can be restarted, the

 

 

 

touch panel display will prompt you

 

 

 

to press [Continue]. Then press

 

 

 

[Continue].

 

 

 

 

 

Folding tray is full of

Is the acceptable storage

Remove paper from the folding

—

paper.

capacity exceeded for the

tray.

 

 

folding tray of the 3,000-

 

 

 

sheet capacity document

 

 

 

finisher?

 

 

 

 

 

 

Hard Disk error.

–

This job is canceled. Press [End].

—

 

 

 

 

Incorrect Account ID.

–

The Account ID does not match.

—

 

 

Check the registered Account ID.

 

 

 

 

 

Incorrect Login User

–

Enter correct login user name or

—

Name or Password.

 

password.

 

 

 

 

 

Job Accounting

Is the acceptable printing

The printing count exceeded the

—

restriction exceeded.

count restricted by Job

acceptable count restricted by Job

 

 

Accounting exceeded?

Accounting. Cannot print any

 

 

 

more. This job is canceled. Press

 

 

 

[End].

 

 

 

 

 

Job Separator is full

Is the maximum capacity of

Remove paper from the job

—

of paper.

the job separator exceeded?

separator and press [Continue] to

 

 

 

resume printing.

 

 

 

 

 

KPDL Error.

–

PostScript error has occurred.

—

 

 

Job is canceled. Press [End].

 

 

 

 

 

Mailbox tray is full of

–

Remove paper from the mailbox

—

paper.

 

tray.

 

 

 

 

 

6-6

OPERATION GUIDE

Page 157 Page 159
Page 158
Image 158
Olivetti D-COPIA 400MF Waste box, Failed to specify Job, Accounting Failed to store job, Retention data FAX box limit
Page 157 Page 159

D-COPIA 400MF, D-COPIA 500MF, D-COPIA 300MF specifications

The Olivetti D-COPIA series, encompassing the D-COPIA 300MF, D-COPIA 400MF, and D-COPIA 500MF, represents a versatile range of multifunctional printing devices renowned for their efficiency, performance, and advanced features tailored to meet the demands of modern offices. These devices integrate printing, scanning, copying, and faxing capabilities into a compact solution, enhancing productivity while minimizing the need for multiple machines.

The D-COPIA 300MF is the entry-level model designed for small to medium-sized businesses. It offers a printing speed of up to 30 pages per minute, making it suitable for everyday office tasks. Equipped with a 1200 x 1200 dpi printing resolution, it ensures high-quality output for both documents and images. The device supports various paper formats and has a standard paper capacity of 250 sheets, expandable to accommodate up to 1,200 sheets with optional trays.

The D-COPIA 400MF steps up the functionality, offering a faster print speed of 40 pages per minute. This model features a more advanced touchscreen interface, providing users with an intuitive control experience. Its double-sided printing function saves paper and reduces printing costs, making it a sustainable choice. The scanner supports both color and black-and-white scanning with an impressive scanning speed, enhancing digital workflows.

The flagship D-COPIA 500MF boasts the highest performance in the series, with a rapid print speed of up to 50 pages per minute. This machine is engineered for high-volume environments, offering robust features like a larger standard paper capacity of 550 sheets and advanced security options. It includes secure printing and user authentication to protect sensitive information. The D-COPIA 500MF also supports advanced connectivity options, including Wi-Fi, Ethernet, and mobile printing, ensuring seamless integration into a variety of office environments.

All three models utilize Olivetti’s innovative technologies, such as energy-saving modes and the latest in digital imaging and processing, which not only enhance functionality but also contribute to reduced energy consumption. The D-COPIA series is designed with user-friendliness in mind, featuring easy-to-navigate menus and comprehensive support for mobile printing. Overall, the D-COPIA 300MF, 400MF, and 500MF collectively embody Olivetti's commitment to providing efficient, reliable, and high-quality office solutions that adapt to the evolving needs of businesses.
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